Field Service Technician for Rehabilitation Technology

2 weeks ago


Taunton, Massachusetts, United States Numotion Full time

Service and Repair --> Service Technicians

Join Numotion, the nation's foremost provider of Complex Rehabilitation Technology, dedicated to enhancing the lives of individuals through tailored mobility solutions. Our mission is to assist countless individuals with custom-configured, medically essential mobility products and services. From manual and powered wheelchairs to specialized medical supplies, we empower our clients to live more independently. Our commitment to maintaining our leadership in the CRT industry is driven by a diverse workforce that values inclusion, open communication, and proactive engagement.

Your Impact:

As a Service Technician, you will play a crucial role in improving the mobility and quality of life for our customers.

Key Responsibilities:

  • Conducting home visits to diagnose, troubleshoot, and repair electronic and mechanical components of mobility devices.
  • Engaging with customers to address their concerns and provide effective solutions.
  • Educating customers and caregivers on the proper usage, maintenance, and safety of equipment.
  • Following up with clients to ensure satisfaction and resolve any ongoing issues.
  • Collaborating with manufacturers' technical support to identify and procure necessary repair parts.
  • Coordinating with the customer service team to manage daily routes and streamline order processing.
  • Completing required documentation accurately and promptly.

Qualifications:

Skills for Success:

  • A strong commitment to delivering exceptional service to our clients.
  • Proficient communication skills using electronic devices.
  • Valid State Driver's License with a satisfactory driving record.
  • Willingness to learn and adapt to in-house operational systems.
  • Experience with hand and power tools.
  • Strong mechanical aptitude and problem-solving skills.
  • Familiarity with basic electronic devices.
  • Excellent organizational abilities.
  • High School diploma or GED is required.

At Numotion, we provide competitive compensation packages, which include medical, dental, and vision insurance, short and long-term disability coverage, a 401K plan, and life insurance.


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