IT Support Specialist

7 days ago


Taunton, Massachusetts, United States RetroFit Technologies, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Field Service Technician to join our team at RetroFit Technologies, Inc. As a Field Service Technician, you will be responsible for providing technical support and services to our clients on a daily basis.

Key Responsibilities
  • Travel extensively to client sites to perform hardware repairs, installations, and upgrades.
  • Diagnose and troubleshoot technical issues with servers, laptops, desktops, printers, and other hardware devices.
  • Perform routine maintenance and repairs on company-provided vehicles.
  • Coordinate with internal teams and external vendors to resolve technical issues.
  • Provide exceptional customer service and communication to internal and external clients.
  • Develop and maintain strong relationships with clients to ensure high levels of satisfaction.
  • Stay up-to-date with industry trends and technologies to provide the best possible service to clients.
Requirements
  • 5+ years of experience in a technical field, preferably in a field service or IT support role.
  • Bachelor's degree or equivalent experience.
  • Strong technical skills, including hardware repair and maintenance.
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Valid driver's license and clean driving record.
  • Ability to lift up to 50 pounds.
Preferred Qualifications
  • Experience with RMM and PSA tools, such as Datto RMM and Autotask.
  • Knowledge of Windows Server 2016+, HPE server repair, and HP laptop and desktop repair certifications.
  • Experience with VMware ESXi and Hyper-V management.
  • Physical printer troubleshooting and repair experience.
About Us

RetroFit Technologies, Inc. is a private held, Women Owned Business providing IT Managed Services, IT Security Solutions, End-User Help Desk, Professional Services, and Field Services. We empower our employees to do great work in a company with over 40 years of success, stability, and growth.



  • Taunton, Massachusetts, United States HealthCare Support Full time

    Job OverviewHealthCare Support is currently seeking a Pharmacy Order Processing Specialist to join our dedicated team.Key Responsibilities:Efficiently manage, interpret, and enter medication orders into the pharmacy's computerized system while adhering to accuracy and productivity benchmarks.Conduct drug calculations, including basic math conversions (e.g.,...


  • Taunton, Massachusetts, United States Community Counseling of Bristol County, Inc. Full time

    Job SummaryCommunity Counseling of Bristol County, Inc. is seeking a highly skilled IT Support Specialist to join our team. As a key member of our organization, you will be responsible for providing technical support and assistance to our staff.Key ResponsibilitiesInstall and configure computer systems, software, and hardwareProvide troubleshooting and...


  • Taunton, Massachusetts, United States Wyndy, Inc. Full time

    Position OverviewWyndy, Inc. is seeking a dedicated individual to fulfill the role of an After-School Support Specialist. This position involves providing essential assistance to students during after-school hours.Key ResponsibilitiesSupervise and interact with students to ensure a safe and engaging environment.Assist students with their homework and...


  • Taunton, Massachusetts, United States Wyndy, Inc. Full time

    Position OverviewWyndy, Inc. is seeking a dedicated individual to fulfill the role of After-School Support Specialist. This position involves providing essential support to students during after-school hours.Key ResponsibilitiesSupervise and interact with students in a safe and engaging environment.Assist students with their homework and academic...


  • Taunton, Massachusetts, United States Wyndy, Inc. Full time

    Position OverviewWyndy, Inc. is seeking a dedicated individual to fulfill the role of an After-School Support Specialist. This position involves providing essential assistance to students during after-school hours.Key ResponsibilitiesSupervise and interact with students to ensure a safe and engaging environment.Assist students with their homework and...


  • Taunton, Massachusetts, United States Healthcare Support Full time

    Job SummaryWe are seeking a skilled Radiology Technologist to join our team as a traveling medical imaging specialist. This is a fantastic opportunity to work with a reputable healthcare organization and contribute to the delivery of high-quality patient care.Key ResponsibilitiesOperate and maintain medical imaging equipment to produce high-quality...


  • Taunton, Massachusetts, United States Healthcare Support Full time

    Job SummaryWe are seeking a skilled Radiology Technologist to join our team as a traveling medical imaging specialist. This is a 13-week contract position with 36 hours of work per week, with a shift of 12 hours, evenings.Key ResponsibilitiesOperate and maintain medical imaging equipment to produce high-quality diagnostic images.Prepare patients for imaging...


  • Taunton, Massachusetts, United States Healthcare Support Full time

    Healthcare Support is currently seeking a traveling CT Technologist for an exciting opportunity.Position Overview & RequirementsSpecialty: CT TechnologistField: Allied Health ProfessionalDuration: 13 weeks36 hours per weekShift: 12-hour night shiftsEmployment Type: TravelBenefits: Up to $500 travel reimbursement, overtime and loyalty bonuses, reimbursement...


  • Taunton, Massachusetts, United States HealthCare Support Full time

    Order Entry Pharmacy Technician HealthCare Support is currently seeking a Order Entry Pharmacy Technician to fill a vital role. Key Responsibilities:Efficiently triage, interpret, and input medication orders into the computerized system while adhering to the pharmacy's accuracy and productivity benchmarks. Regularly audit entries against documentation and...


  • Taunton, Massachusetts, United States HealthCare Support Full time

    Position Overview:HealthCare Support is currently seeking a dedicated Order Entry Technician to join our team. This role is essential in ensuring the accurate processing of medication orders in a fast-paced environment.Key Responsibilities:Efficiently triage, interpret, and input medication orders into the computerized order management system while adhering...


  • Taunton, Massachusetts, United States HealthCare Support Full time

    Order Entry Pharmacy Technician HealthCare Support is actively seeking a Order Entry Pharmacy Technician to fill an opening. Key Responsibilities:Accurately triage, interpret, and input medication orders into the computerized system while adhering to pharmacy productivity and accuracy standards. Regularly audit entries against documentation and make...


  • Taunton, Massachusetts, United States HealthCare Support Full time

    Job SummaryHealthCare Support is seeking a skilled Pharmacy Order Entry Technician to join our team. As a Pharmacy Order Entry Technician, you will play a critical role in ensuring the accuracy and efficiency of medication orders.Key ResponsibilitiesTriage and interpret medication orders, accurately inputting them into our computerized system.Audit input...


  • Taunton, Massachusetts, United States Kaleidoscope Family Solutions, Inc. Full time

    About the RoleWe are seeking a dedicated and compassionate Community Support Worker to join our team at Kaleidoscope Family Solutions, Inc. As a Community Support Worker, you will play a vital role in providing personalized support to individuals with developmental and intellectual disabilities in their homes and communities.Key ResponsibilitiesProvide...


  • Taunton, Massachusetts, United States State of Massachusetts Full time

    Position Overview:The Southeast Area On-Grounds Adult Residential Program is in search of a dedicated professional capable of fostering therapeutic relationships with individuals receiving services. The goal is to assist in crafting meaningful Community Service Plans that align with their personal aspirations. A professional demeanor and consistent...


  • Taunton, Massachusetts, United States The Judge Group Full time

    Primary Responsibilities: Address customer inquiries, process orders, and manage complaints efficiently and courteously. Additional duties include welcoming visitors, responding to phone inquiries, scheduling, and various clerical tasks.Key Duties:Respond to all customer inquiries and complaints regarding work orders, shipments, inventory counts, etc.Report...


  • Taunton, Massachusetts, United States The Judge Group Full time

    Position Overview: The primary function of this role is to address customer inquiries, process orders, and manage complaints in a timely, courteous, and effective manner. Additional duties include welcoming visitors, responding to phone inquiries, scheduling, and various clerical tasks.Key Responsibilities:Respond to all customer inquiries and complaints...


  • Taunton, Massachusetts, United States Lloyd & Whyte Full time

    Position Overview: This role focuses on delivering expert assistance and guidance to clients throughout their policy journey, ensuring exceptional service and client satisfaction. Meet personal targets and key performance metrics as established Offer a proactive and responsive renewal service, striving to retain clients by highlighting key selling points and...


  • Taunton, Massachusetts, United States Americold Full time

    As a Sr. Customer Service Representative at Americold, you will play a critical role in ensuring exceptional customer satisfaction and loyalty. Your primary responsibilities will include:Key Responsibilities:Respond to all customer inquiries and complaints in a timely and professional manner, addressing concerns related to work-orders, shipments, inventory...


  • Taunton, Massachusetts, United States The Boston Globe Full time

    The Boston Globe is in search of a dedicated professional to become a vital member of our innovative Customer Success Team. In this role, you will be instrumental in ensuring a premier experience for our valued customers. We invite individuals who are quick thinkers, effective communicators, and eager learners to join our dynamic team. The ideal candidate...


  • Taunton, Massachusetts, United States The Judge Group Full time

    Position Overview: The primary role involves addressing customer inquiries, processing orders, and managing complaints in a timely, courteous, and effective manner. Additional duties include welcoming visitors, responding to phone calls, scheduling, and various clerical tasks.Key Responsibilities:Handle all customer inquiries and complaints related to work...