Service Technician
5 days ago
About Numotion
Numotion is the nation's leading provider of Complex Rehabilitation Technology, helping thousands of people with individually configured, medically necessary mobility products and services.
Our Mission
We are committed to cultivating an inclusive work environment based in open dialogue, active listening, and ongoing definitive actions, fostering a diverse mix of minds, backgrounds, and experiences.
Job Summary
We are seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for visiting clients' homes to troubleshoot, diagnose, and repair electronic and/or mechanical components for mobility equipment.
Key Responsibilities
- Visiting clients' homes to troubleshoot, diagnose, and repair electronic and/or mechanical components for mobility equipment
- Communicating with customers regarding concerns and resolutions
- Training/educating customers and caregivers in the proper use, care, and safety of equipment
- Following up with customers to ensure customer satisfaction
- Working with manufacturers' tech support to troubleshoot and identify required parts for repairs
- Working with customer service team to coordinate daily routes and coordinate order processing
- Completing necessary documents in a timely and accurate manner
Requirements
- Drive to provide best-in-class service to our partners and customers
- Ability to communicate effectively through electronic devices (ie. iPhone)
- Possess a valid State Driver's License with an acceptable driving record
- Ability to learn in-house operational systems
- Experience using hand and power tools
- Mechanical and situational problem-solving abilities
- Ability to utilize basic electronic devices
- Organizational skills
- High School diploma/GED required
What We Offer
We offer competitive compensation packages, including medical, dental, and vision insurance, short and long-term disability, a 401K plan, and life insurance.
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