Transitional Housing Case Coordinator

2 weeks ago

Brooklyn, New York, United States Women In Need, Inc. Full time
Job Overview

Position Title: Case Manager

Department: Transitional Housing
FLSA Status: Non-Exempt
Reports to: Social Service Supervisor
Compensation: $24.49 per hour

Role Purpose: The Case Manager plays a crucial role in delivering case management services to clients residing in transitional housing. This position involves managing an assigned caseload and facilitating the successful achievement of both housing and employment objectives for each client while ensuring adherence to contractual obligations with external funders.

Key Responsibilities:
  1. Utilize evidence-based practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC) to assist clients in reaching their goals.
  2. Conduct initial assessments within 48 hours of client arrival, completing necessary documentation.
  3. Facilitate referrals for essential emergency services.
  4. Manage intake information and ensure accurate data entry in the Uniform Client Chart.
  5. Conduct client orientations, covering facility rules, rights, responsibilities, and emergency procedures.
  6. Support clients in transitioning to their residential units and assist with housekeeping tasks.
  7. Provide comprehensive case management, including crisis intervention and counseling services.
  8. Develop and monitor an Independent Living Plan (ILP) for each client, collaborating with various specialists to track progress and make necessary adjustments.
  9. Deliver hands-on training and coaching to empower clients in achieving their ILP goals.
  10. Ensure clients understand their responsibilities as outlined in the Client Acknowledgment Responsibility Form (CARF).
  11. Maintain accurate client data and documentation at all times.
  12. Assist clients in accessing income and public benefits.
  13. Establish connections to appropriate medical, mental health, educational, and advocacy services.
  14. Track referrals and follow up on client progress.
  15. Assess job readiness using standardized assessment tools.
  16. Attend relevant meetings and training sessions as directed.
  17. Conduct client unit inspections and review findings with clients and supervisors.
  18. Perform additional duties as required.
Essential Functions:

Must be capable of navigating stairs and escorting clients to appointments as necessary.

Qualifications:

Education: Bachelor's Degree in social work or a related field preferred, or an Associate's Degree with three years of client-facing experience.

Experience: Familiarity with EBP and experience working with families facing domestic violence and homelessness is preferred.

Skills: Excellent organizational, written, and verbal communication skills are essential. Computer proficiency and knowledge of CARES are advantageous. Bilingual proficiency in English and Spanish is a plus.

Core Competencies:
  1. Leadership: Demonstrates professionalism and adherence to organizational policies.
  2. Facilitating Change: Consistently delivers high-quality results.
  3. Managing Performance: Engages respectfully with clients and colleagues.
  4. Applying and Developing Expertise: Collaborates with management to set and achieve challenging goals.
  5. Communicating and Collaborating: Values diversity and maintains open communication with supervisors.

Diversity, Equity, Inclusion & Belonging Commitment: Women In Need, Inc. is dedicated to fostering an inclusive work environment and encourages applicants from diverse backgrounds to apply.

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