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Transitional Housing Case Coordinator

2 months ago

Brooklyn, New York, United States Women In Need, Inc. Full time
Job Overview

Position Title: Case Manager

Department: Transitional Housing
FLSA Status: Non-Exempt
Reports to: Social Service Supervisor

Compensation: $24.49 per hour

Purpose of the Role: The Case Manager plays a vital role in delivering case management services to clients residing in transitional housing. This position involves managing an assigned caseload and ensuring the effective integration of housing and employment objectives for each client while adhering to contractual obligations with external funders.

Key Responsibilities:
  1. Utilize evidence-based practices (EBP) such as Motivational Interviewing (MI) and Trauma-Informed Care (TIC) to support clients in achieving their goals.
  2. Conduct initial assessments within 48 hours of client arrival, completing necessary documentation including the Family Case Assessment Form and Initial Service Plan.
  3. Facilitate referrals for essential emergency services.
  4. Complete intake information and maintain accurate records in the Uniform Client Chart.
  5. Provide orientation to clients regarding facility rules, rights, responsibilities, and emergency procedures.
  6. Assist clients in transitioning to their assigned units and address housekeeping needs.
  7. Deliver comprehensive case management, including crisis intervention and counseling services.
  8. Develop and track Independent Living Plans (ILP) for clients, ensuring alignment with their goals and compliance with established plans.
  9. Offer hands-on training and support to clients, fostering skill development necessary for achieving ILP objectives.
  10. Maintain accurate client data and ensure compliance with all regulatory requirements.
  11. Assist clients in accessing income and public benefits.
  12. Establish connections to medical, mental health, educational, and advocacy services as needed.
  13. Monitor job readiness using standardized assessment tools.
  14. Participate in meetings and training sessions as directed.
  15. Conduct client unit inspections and review findings with clients.
  16. Perform additional related duties as required.
Essential Functions:

Ability to navigate stairs and accompany clients to appointments as necessary.

Qualifications:

Commitment to the mission and values of Women In Need, Inc.

Bachelor's Degree in social work or a related field preferred, along with two years of relevant experience, or an Associate's Degree with three years of client-facing experience.

Familiarity with EBP methodologies and entitlement systems is advantageous.

Experience working with families facing domestic violence and homelessness is preferred.

Strong organizational, written, and verbal communication skills are essential.

Ability to collaborate effectively within a team environment.

Proficiency in computer skills and knowledge of CARES is a plus.

Bilingual proficiency in English and Spanish is an asset.

Core Competencies:

Leadership: Exemplifies adherence to policies and procedures, demonstrating professionalism and a strong work ethic.

Facilitating Change: Consistently delivers high-quality results.

Managing Performance: Interacts respectfully with clients and colleagues.

Applying and Developing Expertise: Collaborates with management to set and achieve challenging goals.

Communicating and Collaborating: Values diversity and inclusion, keeping supervisors informed of progress and challenges.

Diversity, Equity, Inclusion & Belonging Commitment:

Women In Need, Inc. is dedicated to fostering an inclusive work environment and encourages a diverse applicant pool, providing equal opportunities to all candidates.