Referral Coordinator Specialist
5 days ago
Job Summary
InGenesis is seeking a skilled Referral Coordinator Specialist to join our team. As a Referral Coordinator Specialist, you will play a critical role in processing referrals for off-site specialty consults and follow-up medical appointments.
Key Responsibilities
- Prepare, update, and maintain medical referrals to ensure accurate and timely processing.
- Coordinate the purchase or rental of durable medical equipment to support patient care.
- Establish and maintain effective communication with off-site community medical providers to schedule appointments.
- Monitor and track compliance with scheduled patient appointments to ensure seamless care delivery.
- Identify and address documentation inconsistencies in referrals within the electronic Health Record (eHR) to ensure compliance and resolution.
- Coordinate transportation and prepare sealed medical record packets for secure transmission.
- Handle all correspondence requiring authorizations for payment of medical services to ensure timely reimbursement.
- Prepare and submit reports to ensure accurate completion of referrals before transmission for payment and correct any errors found.
- Assist in reconciling and resolving denied outside provider claims to minimize financial losses.
- Perform record-keeping functions to maintain accurate and up-to-date patient information.
Requirements
- High School Diploma or equivalent required; 1+ year of experience in a healthcare setting as a medical record technician, medical record clerk, or similar position preferred.
- 1+ year of experience scheduling medical appointments, such as radiology procedures, specialty consults, follow-up appointments, and surgical procedures.
- Strong oral and written communication skills to effectively interact with patients, providers, and internal stakeholders.
- Knowledge of basic principles and standards of eHR procedures and methods.
- Basic fluency in medical terminology and knowledge of Current Procedural Terminology (CPT) codes.
- Knowledge of and functional proficiency in common Microsoft Office programs.
- Knowledge of HIPAA/Privacy Act and Personally Identifiable Information (PII) handling procedures.
- Verbal proficiency in Spanish (desired but not required).
About InGenesis
InGenesis is a leading staffing firm dedicated to placing people in positions that preserve life, improve lives, and inspire others. We are committed to delivering innovative solutions and superior service to our clients, who include nearly half of the Fortune 500 companies. As an affirmative action employer, we are proud to provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
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