Front Desk Representative

9 hours ago


Willowbrook, California, United States Aimbridge Hospitality Full time
Job Summary

As a Front Desk Agent at Aimbridge Hospitality, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. This role requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities
  • Register guests and process check-ins and check-outs
  • Provide information and assistance to guests regarding hotel services, facilities, and local attractions
  • Handle guest requests and resolve any issues that may arise
  • Operate the front desk computer system and maintain accurate records
  • Work effectively in a team environment and maintain a positive attitude
Requirements
  • High school diploma or equivalent required
  • Previous experience in a hotel or customer service role preferred
  • Strong communication and problem-solving skills
  • Ability to work in a fast-paced environment and multitask
  • Basic knowledge of Microsoft Office suite
What We Offer

Aimbridge Hospitality offers a competitive benefits package, including medical, dental, and vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, and an employee assistance program. We also offer opportunities for professional growth and development.

As a Front Desk Agent, you will have the opportunity to work with a dynamic team and make a positive impact on our guests' stay experience. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.


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