Facilities Manager

6 days ago


Philadelphia, Pennsylvania, United States InsideHigherEd Full time

About the Role

The University of Pennsylvania is seeking a highly skilled and experienced Operations Manager to join its team. As a key member of the University Life Space and Events Management team, the Operations Manager will be responsible for managing the day-to-day operations of Penn's student union, Houston Hall, Irvine Auditorium, the ARCH (Arts, Research, and Culture House), and University Life outdoor spaces.

Key Responsibilities

  • Manage the day-to-day operations of Penn's student union, Houston Hall, Irvine Auditorium, the ARCH (Arts, Research, and Culture House), and University Life outdoor spaces.
  • Communicate expectations to staff and ensure high customer service standards are consistently met.
  • Ensure appropriate staffing levels, accurate, timely, and detailed set up of banquet and meeting spaces for all events within managed and supported venues/spaces.
  • Provide direct oversight and supervision to 3 Coordinators, and the event services Team Leader.
  • Provide advisement to the event services team, through Team Leader.
  • Create, develop, and deliver staff training and professional development aligned with University Life mission and goals.
  • Manage recruitment, hiring, and training for the ULSE Operations team, in addition to conducting staff performance reviews and providing on-going feedback/recognition.
  • Support emergency management protocol for managed venues, including management of university shelter and ensuring all relevant team members are trained in emergency protocols.
  • Work directly with the Office of Environmental Health and Radiation Safety to develop a safe venue environments - creating and implementing evacuation plans and emergency preparedness.
  • Act as facility lead and work a rotating flexible schedule that includes late night (until 12:30am during the academic year), weekend, holiday, and consistent weekday coverage.

Requirements

  • Bachelor of Science, Bachelor of Arts, and 2 to 3 years of experience or equivalent combination of education and experience is required.
  • A Cover Letter and Resume/CV are required to be considered for this position.

About the University

The University of Pennsylvania is a world-renowned leader in education, research, and innovation. As a member of the Penn community, you will have access to a wide range of University resources, including libraries, athletic facilities, and cultural and recreational activities.

Benefits

  • Health, Life, and Flexible Spending Accounts
  • Tuition
  • Retirement
  • Time Away from Work
  • Long-Term Care Insurance
  • Wellness and Work-life Resources
  • Professional and Personal Development
  • University Resources
  • Discounts and Special Services
  • Flexible Work Hours
  • Penn Home Ownership Services
  • Adoption Assistance

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