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Account Manager, Partnership Development

2 months ago

Los Angeles, California, United States MediaAlpha Full time
Job Overview

MediaAlpha is a customer acquisition solutions provider powered by technology and data science. The company provides industry-leading solutions designed to reach consumers shopping within high-consideration categories such as property and casualty insurance, health insurance, life insurance, personal finance, travel, education, and more.

Key Responsibilities:

  • Account Management: Set up and provide day-to-day account management for our new and existing publishing partners, with the expectation of onboarding and managing 50+ small-to-midsize accounts.
  • Supply Partner Management: Gain a deep understanding of each supply partner's revenue model and platform implementation, including all relevant technical details, to monitor performance, recommend solutions, and optimize partnership revenue.
  • Account Prioritization: Assist in prioritizing account management activities and initiatives by thoroughly understanding the partner's needs, industry trends, revenue potential, and the company's account management best practices.
  • Reporting and Analytics: Generate and maintain reports for internal users and external clients.
  • Product Support: Provide account management support for all new product initiatives and recommend new platform features based on publisher, internal feedback, and internal requirements.
  • Technical Troubleshooting: Bring a strong technical background, a desire to troubleshoot and QA problems, and effectively communicate issues to technical resources.
  • Communication and Collaboration: Establish and maintain effective communication and working relationships with all team members.
  • Issue Resolution: Resolve partner issues efficiently and proactively.
  • Revenue Growth: Assist in achieving publisher retention and team revenue goals.

Requirements:

  • 1+ years of experience in significant account or client management in online advertising preferred.
  • Adtech, programmatic advertising, and/or digital marketing experience preferred.
  • Industry experience preferred.
  • Bachelor's degree in business, or related field preferred.
  • Proficient in Excel (Vlookup, pivot tables, data manipulation) and data presentation skills required.
  • Strong client-service orientation.
  • Obsessive attention to detail.
  • Data-driven mindset and accompanying skillset.
  • Ability to articulate and communicate concisely and thoughtfully, particularly with written communications.
  • Ability to manage multiple competing priorities in a dynamic start-up environment.
  • Eagerness to learn, drive to improve, and a willingness to make mistakes.
  • Collaborative disposition and enthusiastic outlook.

Compensation and Benefits:

  • We are excited to offer a competitive base pay range of $65,000 to $97,000 per year for this position, based on experience and qualifications.
  • Annual bonus program and participation in our Restricted Stock Unit program.
  • 100% Employer-paid health, dental, and vision insurance for you, your dependents, and spouse or registered domestic partner.
  • 100% Employer-paid long term disability, and life insurance.
  • 401(k) retirement plan with matching contributions to help you plan for your future.
  • Open Paid Time Off policy with a birthday day off and 11 holidays.
  • Professional development reimbursement.
  • Cell Phone, Wellness, and Internet expense reimbursement, along with a subscription to the Calm App.
  • 100% fully paid parental leave for team members up to 22 weeks for the primary caregiver and 12 weeks for the secondary caregiver.
  • Dog-friendly offices (LA and AZ) along with a $300 pet adoption reimbursement.