Sales and Service Representative

5 days ago

Arlington, Virginia, United States 24 Hour Fitness Full time

Job Summary:

The Sales and Service Representative is a key member of the 24 Hour Fitness team, responsible for delivering exceptional customer experiences and driving sales growth. This role requires a strong focus on customer service, sales, and marketing, with a passion for fitness and wellness.

Key Responsibilities:

  • Member Engagement:
    • Ensure members receive a friendly greeting and prompt attention to their needs
    • Maintain name relationships with members and serve as a resource for their questions or concerns
    • Resolve member concerns as they arise and escalate through proper management channels
    • Be present on the club floor and locker rooms, helping to maintain a clean and safe environment
    • Regularly conduct team cleans and identify equipment and/or amenities in need of service
  • Guest Experience & New Member Onboarding:
    • Generate quality guest visits and assist enrollment as needed
    • Help guests become comfortable in the club
    • Offer tours, discuss amenities, and answer membership questions
    • Inspire guests to achieve their personal fitness goals
    • Present 24 Hour Fitness in a way that best connects with guests
    • Remove barriers and misconceptions on both free and fee-based Fitness services
    • Ensure new members are set up for success by meeting with a Personal Trainer
  • Retail Merchandising and Other In-Club Promotions:
    • Sell retail products and generate additional club revenue
    • Maintain a proficient knowledge base of current retail products
    • Ensure proper retail merchandising and planogram standards
    • Encourage members to refer guests to try the club
    • Offer in-club promotions, including Personal Training and Add-On Memberships

Requirements:

  • Knowledge, Skills & Abilities:
    • All 24 Hour Fitness Membership sales and administrative processes
    • Computer skills for using 24 Hour Fitness systems and other common applications as needed
    • Strong customer service skills
    • Strong communication skills, both oral and written
    • Organization skills
    • Attention to detail
  • Minimum Educational Level/Certifications:
    • High School diploma or General Educational Development (G.E.D.)
    • Cardiopulmonary Resuscitation (CPR) and Automated External Defibrillator (AED) certification from an approved organization
    • Must complete SSO training, including Club Orientation and Club Safety, prior to working alone at the front desk
  • Minimum Work Experience and Qualifications:
    • Must have 6-12 months experience in a customer service function
    • Prior overnight shift experience preferred
    • Experience operating multiple phone lines preferred
    • Basic computer skills

Physical Demands/Environmental Conditions:

While performing the duties of this job, the employee is regularly required to stand for up to 8 hours and must talk and hear. The employee occasionally sits, walks, kneels, and reaches with hands and arms. Frequently required to lift and/or move up to 45 lbs. While performing the duties of this job, regularly exposed to moving mechanical parts. The noise level in the environment is occasionally loud.

Travel Requirement:

Some travel may be required to attend meetings and trainings.

  • Sales Representative

    7 days ago

    Arlington, Virginia, United States Southern Glazer's Wine and Spirits, LLC Full time

    Job DescriptionJob Title: Route Sales RepresentativeJob Summary:We are seeking a highly motivated and results-driven Route Sales Representative to join our team at Southern Glazer's Wine and Spirits, LLC. As a Route Sales Representative, you will be responsible for increasing sales by providing exceptional customer service and selling-in additional displays...

  • Field Sales Representative

    7 days ago

    Arlington, Virginia, United States American Telephone and Telegraph Company Full time

    Job SummaryWe are seeking a highly motivated and results-driven Field Sales Representative to join our team at American Telephone and Telegraph Company. As a Field Sales Representative, you will be responsible for building and maintaining strong relationships with existing customers, identifying new sales opportunities, and providing exceptional customer...

  • Sales and Service Representative

    3 days ago

    Arlington, Virginia, United States AEG Full time

    About the RoleThe Dallas Wings are seeking a highly motivated and results-driven Sales and Service Representative to join their team. As a key member of the sales department, this individual will be responsible for generating revenue through new business ticket sales and providing exceptional customer service to existing clients.Key ResponsibilitiesExecute...

  • Customer Service Sales Representative

    2 weeks ago

    Arlington, Virginia, United States Uniqlo Co., Ltd. Full time

    Position Overview: The Sales Associate serves as the primary customer service representative within the retail environment. This role is crucial in ensuring customer satisfaction by attentively understanding their needs, recommending suitable products, providing comprehensive information about items of interest, and successfully completing sales...

  • HVAC Service Sales Representative

    7 days ago

    Arlington, Virginia, United States Shapiro & Duncan Full time

    Company Overview:Shapiro & Duncan is a leading provider of advanced mechanical solutions, serving customers in the DC, Maryland, and Virginia regions since 1976. Our company culture is built on a strong foundation of excellence, innovation, and customer satisfaction.Job Summary:The Service Sales Representative is a key member of our team, responsible for...

  • Sales Representative

    6 days ago

    Arlington, Virginia, United States Club Pilates - Parkway Central Full time

    Club Pilates Parkway Central**About Us**Club Pilates is a leading provider of group reformer classes, offering a wide range of formats and levels to cater to diverse fitness needs. With a strong presence in 36 states and 2 countries, we are committed to delivering affordable and accessible Pilates to the community.**Our Mission**We strive to provide a...

  • Sales and Service Representative

    7 days ago

    Arlington, Virginia, United States The Dallas Cowboys Full time

    Join the Dallas Cowboys FamilyAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our retail team as a Key Holder. As a Key Holder, you will be responsible for leading our retail sales team and ensuring exceptional customer service.Key ResponsibilitiesLead and manage the retail sales team to achieve sales goals and...

  • Cloud Sales Representative

    7 days ago

    Arlington, Virginia, United States Amazon Full time

    About the RoleWe are seeking a highly motivated and experienced Cloud Sales Representative to join our Amazon Web Services (AWS) team. As a Cloud Sales Representative, you will play a critical role in shaping the future of cloud technology and driving business growth for our customers.Key ResponsibilitiesWork closely with sales teams to understand customer...

  • Sales Representative

    6 days ago

    Arlington, Virginia, United States Groundworks Full time

    Job OverviewGroundworks, a leading provider of foundation repair and water management services, is seeking a talented Sales Representative to join their team in the Arlington WA area.The ideal candidate will be responsible for partnering with homeowners to diagnose issues and recommend solutions through our services.Key Responsibilities:Travel within sales...

  • Sales Representative

    7 days ago

    Arlington, Virginia, United States Uline, Inc. Full time

    About the RoleAs a Sales Representative at Uline, Inc., you will be responsible for building and maintaining strong customer relationships, driving sales growth, and providing exceptional customer service.Key ResponsibilitiesManage and grow existing accounts, as well as identify and pursue new business opportunities within your assigned territory.Develop and...

  • Membership Sales Representative

    5 days ago

    Arlington, Virginia, United States SLABNOVATWO CORPORATION Full time

    Job DescriptionSLABNOVATWO CORPORATION is seeking a highly motivated and sales-driven Membership Sales Representative to join our team at one of our Arlington locations. As a Membership Sales Representative, you will play a key role in achieving new membership sales objectives and assisting with current member relationship management and community outreach...

  • Sales Representative

    7 days ago

    Arlington, Virginia, United States Clear Channel Communications, Inc. Full time

    Job Summary:The Account Executive plays a pivotal role in driving revenue growth for Clear Channel Communications, Inc. by developing and maintaining strong relationships with clients. This position requires a sales professional who can effectively communicate strategies, negotiate contracts, and deliver exceptional customer service.Key Responsibilities:Meet...

  • Aesthetic Sales Representative

    2 days ago

    Arlington, Virginia, United States LaserAway Full time

    Job Title: Aesthetic Sales RepresentativeJob Summary:LaserAway is seeking a highly motivated and results-driven Aesthetic Sales Representative to join our team. As a key member of our sales team, you will be responsible for delivering exceptional customer service, driving sales of our hair removal and non-surgical cosmetic services, and building strong...

  • Bakery Sales Representative

    2 weeks ago

    Arlington, Virginia, United States Mah Ze Dahr National Landing Full time

    Join Our Team as a Bakery Sales Representative at Mah-Ze-Dahr National LandingEmployment Types:Full-timePart-timePerks and Benefits:Comprehensive dental coverageExclusive employee discountsFlexible working hoursHealth insurance optionsPaid time off benefitsReferral incentivesVision care plansAs a Bakery Sales Representative, you will play a vital role in...

  • Territory Service Representative

    6 days ago

    Arlington, Virginia, United States Ecolab Full time

    About the Role:We are seeking a highly skilled Territory Service Representative to join our team at Ecolab. As a Territory Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients in the hospitality and foodservice industries.Key Responsibilities:Conduct preventative and corrective...

  • Sales Development Representative

    3 days ago

    Arlington, Virginia, United States World Calbu Full time

    Job SummaryWe are seeking a highly motivated and results-driven Sales Representative to join our team at World Calbu. As a Sales Representative, you will be responsible for identifying and pursuing new business opportunities, building and maintaining relationships with existing customers, and driving sales growth.Key Responsibilities:Prospecting and Lead...

  • Senior Inside Sales Representative

    2 weeks ago

    Arlington, Virginia, United States Amazon Web Services, Inc. Full time

    Senior Inside Sales Representative at Amazon Web ServicesJoin a dynamic and innovative sales team at Amazon Web Services (AWS) as a Senior Inside Sales Representative. This role focuses on cultivating customer relationships and driving lead generation.Identify customer requirements and align business solutions to meet their needs.Generate enthusiasm for AWS...

  • Territory Sales Representative

    2 weeks ago

    Arlington, Virginia, United States MarketSource Full time

    About the RoleWe are seeking a highly motivated and results-driven Territory Sales Representative to join our team at MarketSource. As a key member of our sales team, you will be responsible for developing and executing sales strategies to drive revenue growth and exceed sales targets.Key ResponsibilitiesDevelop and maintain strong relationships with clients...

  • Sales Associate

    4 days ago

    Arlington, Virginia, United States Hand and Stone Massage and Facial Spa Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Hand and Stone Massage and Facial Spa. As a Sales Associate, you will be responsible for providing exceptional customer service, promoting our spa services, and achieving sales goals.Key ResponsibilitiesProvide an excellent customer experience through...

  • Rental Sales Representative

    4 days ago

    Arlington, Virginia, United States SIXT USA Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Rental Sales Representative to join our team at SIXT USA. As a key member of our Branches & Operations division, you will be responsible for delivering exceptional customer experiences and driving sales growth through our premium fleet of vehicles.Key ResponsibilitiesCustomer Service: Provide...