Sales Team Leader, JustFab

1 week ago

Austin, Texas, United States JustFab Full time

Position Overview

JustFab is seeking a dedicated Full-Time Sales Team Leader to join our dynamic retail environment.

As a Sales Team Leader, you will play a crucial role in delivering an exceptional customer experience while supporting Sales & Operations. You will leverage innovative technology to create a seamless shopping experience for our customers, bridging the gap between online and in-store shopping.

Working closely with the Store Manager and a team of enthusiastic associates, you will help our customers embrace their style. The ideal candidate will be a proactive, energetic individual who enjoys engaging with customers and contributing to a collaborative team atmosphere.

Key Responsibilities

  • Embody the company's culture and values, providing insights to customers on how to embrace their style.
  • Engage customers in meaningful conversations, sharing knowledge about our products' features, benefits, and fit.
  • Drive customer interaction through in-store events, promotions, and community initiatives.
  • Provide training and constructive feedback based on our Customer Experience Playbook and performance expectations.
  • Collaborate with the Store Manager to motivate associates to achieve individual and team performance targets.
  • Communicate inventory and training needs to enhance the overall customer experience.
  • Maintain visual merchandising standards to ensure an inviting shopping environment.
  • Actively participate in providing feedback to the Store Manager for continuous business improvement.
  • Aim for excellence in meeting and exceeding store objectives related to performance and quality.
  • Serve as a knowledgeable resource for customers and team members regarding product offerings.
  • Achieve personal sales goals while maintaining safety and security standards.
  • Assist with inventory management as needed.

Required Qualifications

  • A minimum of 1 year of experience in a retail setting; prior management experience is a plus.
  • Familiarity with active lifestyle choices such as fitness, wellness, and fashion.
  • Strong interpersonal skills and a positive attitude, thriving in a fast-paced environment.
  • Ability to work collaboratively within a team and engage with customers effectively.
  • Comfortable navigating ambiguity and taking initiative when opportunities arise.
  • Experience with retail inventory and point-of-sale systems.
  • Self-motivated with excellent communication skills, capable of inspiring others.
  • Ability to manage multiple tasks and prioritize effectively under pressure.
  • Flexibility in work hours, including evenings and weekends.

This position requires physical activity, including standing for extended periods and lifting boxes weighing up to 30 lbs.

JustFab is an equal opportunity employer, committed to fostering a diverse and inclusive workplace. We encourage applications from individuals of all backgrounds and experiences.

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