Customer Account Management Supervisor

2 weeks ago


Wilmington, Delaware, United States PeopleShare Inc Full time
***Immediate Openings for Collections Team Leaders***

Are you seeking a rewarding career path with opportunities for advancement? If you are an experienced collections professional looking for a more supportive environment than traditional collection agencies, PeopleShare Inc. has an exceptional opportunity for you as a Collections Team Leader with a leading HVAC company on the east coast.

As a Collections Team Leader, you will become an integral part of a dedicated team of finance specialists, responsible for managing customer accounts, reaching out to clients regarding overdue balances, and establishing payment arrangements. This role emphasizes a customer-centric approach, focusing on service rather than aggressive tactics.

The ideal candidate for the Collections Team Leader position will possess a minimum of 3 years of experience in collections or related financial sectors, along with a strong track record of delivering excellent customer service.

Job Details for the Collections Team Leader:
  • Schedule: Monday-Friday, Full-time with FLEXIBLE START TIMES between 7:45 AM and 9:00 AM
  • Pay Rate: $19-21/hr (negotiable based on experience)
Key Responsibilities for the Collections Team Leader:
  • Oversee customer accounts to ensure timely payments
  • Contact customers to notify them of overdue balances, collect payments, and assist in setting up payment plans
  • Process refunds and manage credit card transactions
  • Maintain updated account information and handle membership renewals, extensions, and cancellations
  • Address customer inquiries related to payments and account issues
  • Investigate customer account details, payment history, and necessary documentation
Qualifications for the Collections Team Leader:
  • High School Diploma or GED required
  • Exceptional mathematical and analytical skills
  • Detail-oriented with strong organizational abilities
  • Minimum of 3 years of experience in collections or finance-related fields
PeopleShare Inc. is a premier staffing agency in the region, offering a variety of temporary, temp-to-hire, and permanent positions across multiple sectors. We are committed to providing equal employment opportunities to all individuals, ensuring a diverse and inclusive workplace. This policy applies to all aspects of employment, including recruitment, hiring, promotion, and training.

  • Wilmington, Delaware, United States AAA Mid Atlantic Full time

    Job SummaryWe are seeking a highly skilled and experienced Accounts Payable Supervisor to join our team at AAA Mid Atlantic. The successful candidate will be responsible for overseeing the day-to-day activities of the Accounts Payable function, ensuring timely and accurate payment processing, and maintaining a high level of customer satisfaction.Key...


  • Wilmington, Delaware, United States AAA Club Alliance Full time

    Job SummaryWe are seeking a highly skilled and experienced Accounts Payable Supervisor to join our team at AAA Club Alliance. The successful candidate will be responsible for overseeing the day-to-day activities of the Accounts Payable function, ensuring timely and accurate payment processing, and maintaining a high level of customer satisfaction.Key...


  • Wilmington, Delaware, United States Applied Bank Full time

    **Job Summary**Applied Bank is seeking a highly motivated and customer-focused Lead Bank Teller to join our team. As a key member of our branch operations, you will be responsible for assisting the AVP Operations in achieving corporate marketing and sales objectives.**Key Responsibilities**Assist in the opening and closing procedures of the branch, ensuring...


  • Wilmington, Delaware, United States Driftwood Hospitality Management Full time

    At Driftwood Hospitality Management, we believe that exceptional service is rooted in a commitment to ensuring our guests feel secure and satisfied during their stay. We are currently seeking a Night Operations Supervisor to uphold this standard. In this vital position, you will be responsible for overseeing the safety and security of our guests, team...


  • Wilmington, Delaware, United States The Jonus Group Full time

    Job OpportunityThe Jonus Group is seeking a skilled and experienced Insurance Account Manager to join our team.Job SummaryWe are looking for a highly motivated and organized individual to provide exceptional customer service and sales support to our clients. The successful candidate will have a proven track record of success in the insurance industry, with a...


  • Wilmington, Delaware, United States Belfint, Lyons & Shuman, PA Full time

    Job OverviewBelfint, Lyons & Shuman, PA, a prominent and well-established certified public accounting firm in Delaware, is on the lookout for skilled professionals with expertise in financial statement management and tax compliance for profit-driven entities. This role encompasses the preparation and review of work papers, financial statements, and necessary...


  • Wilmington, Delaware, United States PeopleShare Inc Full time

    ***Immediate Openings for Collections Team Leaders*** Are you seeking a rewarding career path with opportunities for advancement? If you are an experienced collections professional looking for a supportive environment, PeopleShare Inc. is excited to present a fantastic opportunity for a Collections Team Leader with a rapidly expanding HVAC company. As a...


  • Wilmington, Delaware, United States Compass Group Careers Full time

    Job OverviewPosition: Concession Operations SupervisorCompany: Compass GroupJob Type: On-callPosition SummaryThe Concession Operations Supervisor is responsible for overseeing the effective management of the concession stand operations. This role involves supervising staff and ensuring a high level of service during events.Key ResponsibilitiesManage the sale...


  • Wilmington, Delaware, United States Connection Full time

    About Connection Connection is a Fortune 1000 Global Solutions Provider that connects people with technology to enhance growth, elevate productivity, and empower innovation. Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers...


  • Wilmington, Delaware, United States RADAR Nonprofit Solutions Full time

    Job OverviewPosition: Finance Operations SupervisorSalary Range: $65,000 - $90,000Company: RADAR Nonprofit SolutionsKey ResponsibilitiesThe Finance Operations Supervisor will be responsible for managing the financial operations for a diverse range of clients. This role will report directly to the Accounting Director of the designated team.Oversee daily...


  • Wilmington, Delaware, United States Belfint, Lyons & Shuman, PA Full time

    Job OverviewBelfint, Lyons & Shuman, PA, a prominent and well-established certified public accounting firm in Delaware, is in search of skilled professionals with substantial experience or advanced expertise in financial statement preparation (compilation, review, and audits) and tax compliance for profit-oriented entities. This role encompasses the...


  • Wilmington, Delaware, United States GFL Environmental Full time

    The Customer Service Representative will provide outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution. The CSR's will actively engage customers to ensure complete understanding of the issues and provide accurate and efficient...


  • Wilmington, Delaware, United States Corporation Service Company Full time

    Job DescriptionManager, Client ServicesWilmington, DE-HybridMonday through Friday 9:00 a.m. to 6:00 p.m.Candidates for this position must be eligible to work in the United States without sponsorship. Time on-site or time zone may be necessary based on business need.Some of the things you will be doing:The Manager candidate will manage multiple client...

  • Accounting Manager

    3 weeks ago


    Wilmington, Delaware, United States Alamo Group Inc. Full time

    Essential Functions of the Job: Supports the Controller in analyzing financial data and preparing monthly, quarterly, and annual financial reporting for the company, ensuring accuracy and compliance with GAAP. Supports the Controller in developing and monitoring budgets, forecasts, and financial plans. Oversees the chart of accounts, general ledger, and...


  • Wilmington, Delaware, United States CSC Full time

    Position Overview:The Fund Accounting Manager will oversee a diverse range of client engagements, ensuring exceptional service delivery alongside their dedicated client service team.Key Responsibilities:- Manage and nurture multiple client relationships, ensuring high-quality service standards.- Provide comprehensive fund administration services tailored for...


  • Wilmington, Delaware, United States The Salvation Army Eastern Territory Full time

    Position Overview:The Salvation Army's Adult Rehabilitation Centers serve a vital function in transforming lives. By collecting and reselling gently used items, we generate the necessary financial support to assist individuals facing various social and spiritual challenges. Our residential rehabilitation program emphasizes essential needs, providing...


  • Wilmington, Delaware, United States D. Clugston, Incorporated Full time

    Position OverviewThe role of Sr. Construction Project Supervisor offers a distinctive opportunity for professionals with a background in commercial building projects. In this capacity, you will be instrumental in the establishment and advancement of our Wilmington division. The chosen candidate will be tasked with overseeing project implementation, managing...

  • Operations Supervisor

    1 month ago


    Wilmington, Delaware, United States The Cigna Group Full time

    The job profile for this position is Operations Supervisor, which is a Band 3 Management Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we...


  • Wilmington, Delaware, United States Security Properties Full time

    About the RoleThe Maintenance Supervisor is a key member of our team at Security Properties, responsible for ensuring that our properties meet the highest standards of maintenance and upkeep.Key ResponsibilitiesLead a team of maintenance professionals in diagnosing and repairing issues with electrical, plumbing, carpentry, drywall, and appliances.Schedule...


  • Wilmington, Delaware, United States Mid-Atlantic Environmental Laborato Full time

    Job OverviewPosition Summary: Mid-Atlantic Environmental Laboratories, Inc. is seeking a qualified Environmental Laboratory Operations Supervisor to lead our laboratory team. This role is essential for maintaining the high standards of our laboratory operations and ensuring compliance with industry regulations.The selected candidate will take charge of...