E-Rate Account Manager

1 week ago


Wilmington, Delaware, United States Connection Full time

About Connection

Connection is a Fortune 1000 Global Solutions Provider that connects people with technology to enhance growth, elevate productivity, and empower innovation. Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to business, government, education, and healthcare markets. Today, we serve our customers through our staff of highly trained Account Managers, our team of on-staff experts, and our efficient procurement websites. We are also proud to offer custom-configured computer systems from a ISO 9001:2015 certified technical configuration lab at our distribution center in Wilmington, OH. Our company has over 2,500 technical certifications that ensure our experts can solve any customer need, no matter how complex. Additionally, our GlobalServe offering delivers global procurement solutions through our network of 500 suppliers in 174 countries.

The Connection brand includes Connection Business Solutions, Connection Enterprise Solutions, and Connection Public Sector Solutions. Through these three companies we provide customer-centric IT solutions and services to small- to medium-sized businesses, enterprise, and public sector markets, respectively.Twice recognized by Forbes as one of "America's Most Trustworthy Companies," Connection has made it our mission to provide customers with expert guidance, state-of-the-art tools, and exceptional knowledge to solve their technology challenges. Throughout our community, we strive to inspire success and increase the value of IT investments.

E-Rate Account Manager Role

As an E-Rate Account Manager, you will play a vital role in expanding our E-Rate business, a federally funded discount program designed to ensure every school in America can offer its students internet connectivity at a very cost-effective rate. You'll leverage your expertise in the program to drive growth through data mining, lead generation, and proactive outreach to both active and inactive customers.

Your responsibilities will encompass:

  • Subject Matter Expertise: Serve as a go-to resource for all things E-Rate, ensuring order accuracy, program compliance, and troubleshooting any order issues that may arise.
  • Business Development: Identify new business opportunities within our existing customer base by conducting needs assessments and proposing tailored technology solutions utilizing both internal and external resources.
  • Sales Growth: Contribute to the overall growth of the E-Rate business by meeting established sales goals and performance metrics.

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