Neighborhood Engagement Specialist

3 hours ago

Houston, Texas, United States Su Vida Services Inc Full time
About Suvida Healthcare

Suvida Healthcare is a compassionate advocate dedicated to enriching the lives of our cherished seniors. We're a multi-disciplinary primary care program built to address the physical, behavioral, social, and cultural needs of Medicare-eligible Hispanic seniors.

Our Mission

We believe that a rich tapestry of experiences, shared interests, and perspectives enhances the care we provide, making us a stronger, service-centered, and more compassionate healthcare family and Employer of Choice. Our Higher Purpose is to create health equity through an exceptional clinical and consumer experience that improves the quality of life for the people, families, and neighborhoods we serve.

What We Offer
  • Purpose Driven Career: Join a team that's passionate about making a difference in the lives of our seniors.
  • Competitive Pay: We offer a competitive salary and benefits package to ensure our team members are valued and supported.
  • Best-In-Class Medical/Dental Coverage: We provide comprehensive medical and dental coverage to ensure our team members have access to the care they need.
  • Free Mental Health & Life Coaching: We offer free mental health and life coaching services to support our team members' well-being.
  • Holiday Time Off with Pay: We provide paid holiday time off to ensure our team members can relax and recharge.
  • Paid Community Service Day: We offer a paid community service day to encourage our team members to give back to their communities.
  • Paid Parental/Family Leave: We provide paid parental and family leave to support our team members' growing families.
  • Paid Bereavement Leave: We offer paid bereavement leave to support our team members during difficult times.
  • Generous Paid Time Off (PTO): We provide a generous PTO policy to ensure our team members have time to rest and recharge.
  • 401k Retirement Plan with Company Match: We offer a 401k retirement plan with a company match to support our team members' long-term financial goals.
About the Role

We're seeking a skilled Neighborhood Engagement Consultant to join our team. As a Neighborhood Engagement Consultant, you'll apply your compassionate sales and marketing experience to attract and generate new patients to our state-of-the-art healthcare facilities in the community. This is a perfect role for someone seeking a sales career without having to work in a traditional office.

Responsibilities
  • Serves as the growth engine for the Suvida Neighborhood Center primary care team.
  • Drives new member growth by educating potential patients on our value proposition and healthcare model.
  • Builds and sustains relationships with seniors and businesses in our neighborhoods to generate new lead opportunities year-round.
  • Accountable for achieving designated monthly, quarterly, and annual enrollment and growth targets.
  • Meets with potential new patients and their families in their homes, place of worship, workplace, community senior centers or residential communities to educate on the Suvida model and value proposition.
  • Cultivates collaborative relationships with insurance brokers, social workers and social service providers, and senior centers to ensure Suvida is top-of-mind when working with Hispanic senior patients in need of a primary care provider.
  • Equips broker, local payer, and community-based partners with comprehensive training and educational collateral to educate potential new patients and their families of the benefits of the Suvida comprehensive care model on behalf of Suvida.
  • Maintains relationships with the clinical and operations teams at the Neighborhood Center to better work as a team in the community.
  • Utilizes available marketing and sales tools to optimize new patient growth.
  • Leverages CRM tool to ensure no lead is left untouched.
  • Creates outreach materials and recruits' participants for webinars, listening sessions, key informant interviews, etc.
  • Collaborates with Center Marketing & Events Coordinator to plan and execute local events within the community.
  • Consistently engages and nurtures relationships with acquired patients throughout their tenure with Suvida to positively impact retention.
Requirements
  • Bi-lingual- English and Spanish, required.
  • Excellent verbal and written communication skills.
  • Strong interpersonal skills with good negotiation tactics.
  • Exceptional organizational skills and able to manage several priorities in a fast-paced environment.
  • 3+ years related experience (e.g., marketing, sales, Neighborhood Engagement).
  • Healthcare industry preferred but not required.
  • Ability and willingness to travel locally and regionally; much of the work is conducted off Neighborhood Center premises.
  • An active driver's license preferred.

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