Office and Administrative Support Specialist
1 day ago
The NORM CLT Transportation, LLC is seeking a highly organized and proactive Office Administrative Assistant to maintain smooth daily operations. This role is essential in supporting client inquiries, assisting with administrative tasks, and ensuring seamless communication.
Key Responsibilities- Phone Management: Greet callers warmly, answer questions about our services, handle client inquiries, and direct calls as needed.
- Reservation Coordination: Take and manage client reservations, schedule bookings, and confirm details with clients.
- Sales and Marketing Support: Assist in implementing sales and marketing initiatives, prepare promotional materials, and help manage online presence.
- Calendar Organization: Maintain and organize the office and team calendars, schedule appointments, and arrange meetings.
- Customer Service: Provide exceptional customer service to clients both over the phone and in-person, ensuring a positive experience.
- Light Bookkeeping: Handle basic bookkeeping tasks, such as recording expenses, managing invoices, and assisting with financial preparation.
- Education: High school diploma or equivalent required; associate's or bachelor's degree in business administration or a related field is a plus.
- Experience: Previous experience in an office administration or customer service role preferred. Experience in sales support or light bookkeeping is a plus.
- Skills: Strong organizational skills and attention to detail, excellent verbal and written communication skills, proficiency in Microsoft Office Suite, and ability to multitask and work independently.
- Competitive Salary: $45,000 - $60,000 per year, depending on experience.
- Opportunities for Growth: Professional development and opportunities for advancement.
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