**General Manager
7 days ago
We are seeking a highly skilled and experienced General Manager to lead our apartment community in Austin, TX. As a key member of our team, you will be responsible for the overall management of the community, including personnel management, strategic planning, financial management, risk management, and customer service.
Key Responsibilities- Manage high-quality on-site staff through effective recruitment, training, coaching, and development programs.
- Perform and document employee evaluations, including performance reviews, corrective action reviews, and termination paperwork.
- Provide training and motivation to leasing staff and ensure group training sessions are conducted as needed.
- Direct the entire turn process per company standards.
- Effectively maintain product knowledge of the community and competitive communities through consistent evaluation of market conditions and trends.
- Direct efforts to implement sales and marketing plans to maximize rental income and budgeted occupancy.
- Achieve the highest possible net operating income through effective cost control and revenue improvement programs.
- Develop yearly operating budgets/forecasts and accurately prepare and convey all operational and financial data to the Regional Director.
- Monitor the timely receipt and reconciliation of rent collections and ensure landlord/resident statutes are followed.
- Analyze and evaluate monthly financial statements and write clear and concise variance reports.
- Manage an excellent customer service program, including resident retention and service request follow-up programs.
- Monitor an effective preventative maintenance program and ensure the responsiveness of the maintenance staff.
- Perform apartment inspections quarterly and prior to move-in and move-out.
- Manage property risk effectively by communicating incidents and potential liabilities.
- Responsible for the general upkeep and cleaning of the office, clubhouse, and buildings.
- A minimum of two years of property management experience is highly preferred.
- A working knowledge of Entrata Software is highly preferred.
- A high school diploma or equivalent is highly preferred.
- A college degree or extensive experience in property management is preferred.
- Ability to perform intermediate mathematical functions.
- Ability to understand and perform all on-site software functions.
- Must have experience with managing a team of people.
- Intermediate knowledge of Microsoft and Google platforms.
- Verbal and written communication skills.
- Create relationships.
- Professional and neat appearance.
- NAA or lease auditing experience.
- Experience effectively managing a property curb appeal.
- Must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- Regularly required to stand; walk; reach with hands and arms, and climb stairs, stoop, or squat.
- Competitive Salary, Commission, and Bonus Pay Eligibility.
- Dental, Health, and Vision Insurance.
- 401k Options.
- Short Term and Long Term Disability and Company Paid Voluntary Life.
- Paid Time Off, including a day off on your birthday.
- Paid Holidays and Floating Holidays.
- 16 Hours of Paid Volunteer Time.
- LGBTQ+ Friendly Workplace.
- Age-Inclusive.
- Parental leave.
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