Patient Service Representative

2 days ago


Biloxi, Mississippi, United States Coastal Family Health Center Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Coastal Family Health Center. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing patient registration and scheduling, and supporting our clinical staff.

Key Responsibilities
  • Provide professional and courteous service to patients, families, and healthcare providers
  • Manage patient registration, scheduling, and data processing with accuracy and efficiency
  • Support clinical staff with administrative tasks and maintain confidentiality of patient information
  • Develop and maintain effective relationships with patients, families, and healthcare providers
  • Stay up-to-date with medical office procedures, policies, and best practices
Requirements
  • High school diploma or equivalent required; medical experience preferred
  • Basic computer knowledge and proficiency in medical office software
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong organizational and time management skills
  • Ability to maintain confidentiality and handle sensitive information
Core Competencies
  • Competent in both oral and written English
  • Ability to accurately record and input data
  • Ability to work independently and within a team
  • Upholds, complies with, and enforces the Core Principles and Code of Conduct


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