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Patient Services Representative

2 months ago

Biloxi, Mississippi, United States Bienville Orthopaedic Specialist LLC Full time
Position Overview:

We are looking for a committed and passionate individual to fill the role of Patient Services Representative at Bienville Orthopaedic Specialist LLC. In this role, you will be essential in ensuring that our patients receive exceptional care and support. Below are the details of the position:

Key Responsibilities:
  • Welcome patients both in person and via phone with professionalism
  • Address inquiries swiftly or direct them to the right departments
  • Enhance provider schedules for improved efficiency and patient satisfaction
  • Inform healthcare providers of patient arrivals
  • Offer support and reassurance to patients by effectively addressing their concerns
  • Maintain current patient records for easy access to treatment details
  • Verify financial records, manage patient charges, and oversee third-party claims
  • Monitor office supplies and equipment, placing orders as necessary
Qualifications:
  • High School Diploma or equivalent
  • 1-2 years of experience in a healthcare or related environment
  • Familiarity with medical terminology and procedures
  • Experience with medical scheduling and billing systems is advantageous
  • Excellent customer service and communication abilities
  • Proficiency in electronic record systems and data entry
  • Ability to thrive in a fast-paced setting
  • Strong problem-solving and analytical capabilities
  • Capacity to work independently and manage time effectively
  • Willingness to travel to various clinic locations and work overtime if required

This full-time position presents a valuable opportunity to contribute to a dynamic healthcare environment. If you possess the necessary qualifications, we look forward to your interest in this role.