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Client Service Representative

2 months ago

Biloxi, Mississippi, United States Heartland Veterinary Partners LLC Full time
Job Summary

We are seeking a highly skilled and compassionate Client Service Representative to join our team at Heartland Veterinary Partners LLC. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our veterinary team.

Key Responsibilities
  • Manage practice reception, including greeting clients and patients, and handling phone calls and correspondence.
  • Process cash, checks, and credit card payments, and maintain accurate financial records.
  • Schedule appointments and maintain accurate patient records.
  • Prepare and send client correspondence, including reminders and notifications.
  • Perform administrative tasks, such as data entry and word processing.
  • Assist with emergency situations and provide excellent customer service.
Requirements
  • High school diploma or equivalent required.
  • Previous veterinary experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask.
  • Flexibility to work weekends and varying shifts.
What We Offer
  • A competitive hourly rate of $15-16 per hour, depending on experience.
  • A comprehensive benefits package, including health, dental, and vision insurance.
  • A retirement plan and bonus incentive.
  • Flexible work schedules and opportunities for career growth and development.