Senior Program Manager, Launch Execution

1 day ago

Nashville, Tennessee, United States Amazon Full time
About the Role

Amazon Transportation Services (ATS) is seeking a Senior Program Manager to join our Middle Mile Fleet Infrastructure team. As a key member of our team, you will be responsible for owning and executing strategic, cross-functional operations and technology projects. This role requires scoping multiple large cross-functional projects, managing to project timelines, and communicating to senior management on status, risks, and process changes.

Key Responsibilities
  • Coordinating with cross-functional project teams to plan and execute complex projects across multiple organizations and stakeholders.
  • Demonstrating performance that serves as a model of excellence, establishing design best practices, business requirements, design team collaboration, and stakeholder alignment.
  • Reviewing and guiding internally requested changes for validity, impact, and ensuring timely incorporation once approved.
  • Providing technical direction in accordance with established design parameters for multiple projects in various locations simultaneously.
  • Reviewing yard designs for conformance to current standard specifications.
  • Participating in or leading road-to-launch meetings to build positive, collaborative partnerships among subject matter experts, team members, stakeholders, and field leaders and associates.
  • Writing and reviewing whitepapers for launch cases using information acquired from various stakeholders.
  • Managing the continuous development of online dashboards to record and report key construction metrics to team members and management.
  • Preparing team performance reports for weekly, monthly, and quarterly business reviews that distill key metrics and provide insights into recommended strategies.
  • Managing the full life-cycle of complex cross-functional programs with considerable impact across multiple organizations.
  • Communicating to Senior Management on status, risks, and process/product changes.
  • Working autonomously in an ambiguous environment.
  • Partnering with teams to source, allocate, and coordinate resources.
  • Overseeing gaps between teams, processes, and systems, helping teams reduce exposure to classic failure modes.
  • Identifying and mitigating risks before they become roadblocks.
  • Working with program managers, business leaders, and executive team to communicate and impact critical business initiatives.
  • Developing, implementing, and governing key performance indicator (KPI) reporting for a portfolio of programs.
About the Team

The Fleet Infrastructure team is responsible for accelerating Amazon's Middle Mile electrification and facilitating the successful transition of our delivery fleet to achieve net zero-emissions in support of The Climate Pledge. We define Electric Vehicle charging and infrastructure product needs, develop or source solutions to meet those needs, and manage the performance of our Electric Vehicle charging assets post-installation.

Basic Qualifications
  • 3+ years of program or project management experience.
  • Experience using data and metrics to determine and drive improvements.
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership.
  • 3+ years of working directly with engineering, preconstruction, and/or construction team experience.
  • 3+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
  • Relevant experience in building, developing, and leading programs in a fast-paced and ambiguous work environment with multiple stakeholders.
Preferred Qualifications
  • 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
  • Experience managing projects across cross-functional teams, building sustainable processes, and coordinating release schedules.
  • Experience defining KPIs/SLAs used to drive multi-million dollar businesses and reporting to senior leadership.
  • Experience with the EV charging industry and Smart Grid technology.
Amazon's Commitment to Diversity and Inclusion

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Compensation

The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

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