Coffee Bar Attendant
5 days ago
About the Role:
We are seeking a skilled Coffee Bar Attendant to join our team at the JW Marriott Desert Springs Resort & Spa. As a Coffee Bar Attendant, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.
Key Responsibilities:
- Complete opening and closing duties, including setting up necessary supplies and tools, cleaning all equipment and areas, and locking doors.
- Set up, stock, and maintain work areas, including the coffee cart and tables.
- Input orders into the cash register system and collect payment from customers.
- Take orders, record them in the MICROS system, and prepare food and coffee beverages.
- Ensure that appliances, such as coffee makers, are turned on/off at the appropriate times.
- Bus coffee cart areas and tables, and clean dishes, utensils, work areas, tables, and equipment throughout the day.
- Obtain change required for expected business levels, count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
Requirements:
- Follow all company and safety and security policies and procedures.
- Report accidents, injuries, and unsafe work conditions to management.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others and support the team to reach common goals.
- Ensure adherence to quality expectations and standards.
- Read and visually verify information in a variety of formats.
- Visually inspect tools, equipment, or machines to identify defects.
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
- Move through narrow, confined, or elevated spaces.
- Move up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
About Us:
Marriott International is a leading hospitality company that values diversity and inclusion. We are committed to providing a positive and supportive work environment for our employees and guests alike.
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