Club Server/ Attendant |Part-Time | Acrisure Arena

4 months ago

Palm Desert, United States Oak View Group Full time

Oak View Group:

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary:

The Club Server/Attendant will provide ultimate hospitality for guests in a fast-paced, high volume environment.

This role will pay an hourly wage of $20.

For PT roles: Benefits: 401(k) savings plan and 401(k) matching. OVG provides part-time, seasonal, and internship employees with one hour of accrued paid leave per 30 hours worked, up to 48 hours per year.

Applications are accepted on an ongoing basis

About the Venue:

Americas hottest music festival destination is finally getting the world-class arena it deserves. Since opening in December 2022, the Acrisure Arena has provide the greater Palm Springs area of Southern California with a premiere 10,000+ seat venue to host the biggest artists and acts on the planet. Designed specifically for hockey and concerts, the new arena provides top-tier hospitality, artist amenities, and all of the benefits of a modern music and sports venue. In addition, the facility serves as the new home of the American Hockey League affiliate of the Seattle Kraken, the Coachella Valley Firebirds.

Responsibilities:
  • Provides quick, attentive, friendly and professional service to arena guests and is able to communicate clearly with all customers.
  • Take club guests beverage orders.
  • Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
  • Ensures neat presentation of all ordered items, with no spill-over.
  • Maintains availability to work during many peak periods.
  • Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
  • Maintains high responsiveness orders
  • Maintains a professional and clean appearance.
  • Communicates with supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their experience.
  • Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered
Qualifications:
  • Experience working in a fast-paced, high volume environment preferred
  • Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
  • Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
  • Ability to work in a team-oriented, fast-paced, event-driven environment.
  • Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.


Strengthened by our Differences. United to Make a Difference:

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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