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Corporate Travel Coordinator
1 month ago
Job Summary:
We are seeking a highly skilled Corporate Travel Consultant to join our team. As a Corporate Travel Consultant, you will be responsible for facilitating professional, accurate, and cost-effective travel arrangements for our clients within their company's guidelines and standards of excellence for customer service.
Key Responsibilities:
- Complete travel arrangements (air, hotel, car rental) at the lowest possible price within corporate travel guidelines.
- Handle callbacks and emails within a timely manner.
- Process ticketing for reservations submitted via the online reservations tool (Concur).
- Execute responsibilities within company guidelines for customer service, documentation of PNRs and profiles, ticketing, invoicing, and accuracy.
- Assure clients are fully aware of all necessary travel documents and health requirements for countries to be visited.
- Maintain total ownership of each record until departure to ensure all details are addressed to the client's satisfaction.
- Handle re-routing and exchange processes as necessary.
- Stay abreast of technology and industry knowledge, especially with intranet tools provided by Altour.
- Stay fully informed on all airline rules and regulations, tariffs, and fare requirements and accurately apply this knowledge to all travel arrangements.
Requirements:
- 5+ years of experience in corporate travel.
- Sabre, Travelport Plus, and Worldspan proficiency requirement. Apollo optional.
- Competency with all ticketing processes including exchanges.
- Proficient with International Itineraries and rate structures.
- Knowledge of online booking tools preferred.
- Professional verbal and written communication skills.
- Regular and dependable attendance and punctuality are required.
Physical Requirements:
This role requires sedentary work, exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push or otherwise move objects. Sedentary work involves sitting most of the time. Job requires employee to sit for extended periods of time without being able to leave the work area. Repetitive motion, substantial movements (motions) of the wrists, hands, and/or fingers. Typing or otherwise working primarily with fingers. Must be able to comprehend instructions, interpret documents, and apply abstract principles to a wide range of complex tasks.
Benefits:
- Choice of two medical plans and two dental plans.
- Vision insurance.
- Flexible spending accounts (FSAs).
- Company-paid life insurance and AD&D.
- Optional additional life insurance and AD&D.
- Disability insurance.
- Paid parental leave.
- Paid time off.
- 401k Plan with company match.
- Discounted employee travel options.
- Access to LinkedIn Learning webinars and courses.
- Discounted pet insurance and auto, home, & renters insurance.
Equal Opportunity Employer:
Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation, and gender identity or any other protected class.
