Sales and Retention Coordinator

3 days ago


Burlington, Massachusetts, United States WHITT FIT INC dba StretchLab Burlington Full time
Join Our Team

As a Front Desk Ambassador at WHITT FIT INC d/b/a StretchLab Burlington, you will play a critical role in delivering exceptional customer service and promoting our services to clients and prospects.

Key Responsibilities:
  • Assist the Studio Manager with sales, customer service, and retention efforts
  • Manage the front desk, greeting and checking-in clients and prospects
  • Conduct tours of the facility, establishing relationships, and targeting individuals' needs and wants
  • Present available services to current or prospective members and book quality appointments to achieve monthly sales quota
Requirements and Qualifications:
  • Excellent sales, communication, and customer service skills required
  • Goal-oriented with an ability to achieve sales in memberships for one-on-one and group assisted stretch and retail
  • Ability to learn and use a CRM software system
  • Fluency in English and excellent communication skills via in-person, phone, and email
Compensation and Benefits:

$50,000 - $65,000 per year, depending on experience, plus free membership and opportunities for bonus based on performance.



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