Store Retail Team Member

1 week ago


Burlington, Massachusetts, United States Michaels Arts and Crafts Full time
About Michaels

Michaels is the best place for all things creative. We are a leading arts and crafts retailer, offering a wide range of products and services to help customers bring their imagination to life.

Job Overview

We are seeking highly motivated and customer-focused individuals to join our Store Retail Team as Customer Service Associates. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining store standards, and contributing to the overall success of our store.

Responsibilities:
  • Provide friendly and helpful customer service, assisting customers in finding products and solving problems.
  • Maintain a clean and organized store environment, adhering to company standards and expectations.
  • Process cash and credit transactions accurately and efficiently.
  • Participate in visual merchandising, including setting up displays and ensuring attractive store presentation.
  • Contribute to sales growth by engaging with customers, promoting products, and driving loyalty initiatives.
Requirements:
  • High school diploma or equivalent required; retail experience preferred.
  • Ability to lift up to 25 pounds, stand for long periods, and move throughout the store as needed.
  • Excellent communication and interpersonal skills, with a strong focus on customer satisfaction.
  • Availability to work flexible hours, including evenings, weekends, and holidays.
What We Offer:
  • Competitive hourly rate: $12.50 - $15.00 per hour (estimated salary based on location).
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • Tuition assistance and opportunities for professional development.
  • Generous employee discounts on products and services.
Why Join Our Team?

At Michaels, we prioritize the wellbeing of our teams and offer a supportive work environment that fosters growth and creativity. If you're passionate about delivering exceptional customer experiences and contributing to a dynamic retail team, we encourage you to apply for this exciting opportunity



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