Client Engagement Specialist
2 weeks ago
Position Overview
The Client Engagement Specialist is responsible for informing clients about broadband solutions and facilitating discussions regarding fiber installation and connectivity with homeowners and small business proprietors. This position entails meticulous documentation of the fiber installation strategy and communicating relevant details to our Outside Plant Department.
Key Responsibilities
- Assess and plan fiber installation routes
- Examine permits and right-of-way regulations
- Deliver professional communication and exemplary customer service
- Document and communicate field observations
- Engage in direct, face-to-face interactions with property owners
- Conduct work in outdoor settings
- Travel as required
- Valid US Driver's license with a clean driving history
- Ability to interpret maps, drawings, and diagrams related to fiber construction
- Excellent organizational capabilities
- Capacity to work autonomously with minimal oversight
- Physical stamina to sit for extended periods and perform activities such as bending, standing, climbing, and walking in construction zones for over 10 hours daily
- Strong communication skills with the ability to convey detailed information effectively
- Proficiency in technology and software applications, including Microsoft Office 360, Smartsheet, and various device applications
Vantage Point Solutions offers full-time roles with a comprehensive benefits package, including:
- Health Insurance
- Bonus Opportunities
- 401(k) Retirement Plan
- Paid Time Off
- Life Insurance
- Employee Stock Ownership Program
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