Supervisor of Customer Service Operations

1 week ago


Anaheim, California, United States Providence Service Full time
About the Role

We are seeking a highly skilled and experienced Customer Service Operations Supervisor to join our team at Providence Service. As a key member of our Support Services department, you will be responsible for overseeing the day-to-day operations and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Leadership and Supervision: Provide guidance and direction to team members, ensuring that they have the necessary tools and resources to perform their duties effectively.
  • Customer Service: Foster a culture of customer-centricity, ensuring that all interactions with customers are positive and resolution-focused.
  • Reporting and Compliance: Ensure that all reporting functions are completed accurately and on time, and that all compliance requirements are met.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and effectiveness.
Requirements
  • Experience: 3 years of experience in a customer service or operations role, with a strong background in leadership and supervision.
  • Knowledge: Strong knowledge of customer service principles and practices, as well as experience with reporting and compliance requirements.
  • Skills: Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
Why Providence Service?

We offer a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan and paid time off. Our company culture values diversity, equity, and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees.



  • Anaheim, California, United States Providence Service Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Operations Supervisor to join our team at Providence Service. As a key member of our Support Services department, you will be responsible for overseeing the day-to-day operations of our team, ensuring that we provide exceptional customer service to our clients.Key...


  • Anaheim, California, United States Providence Service Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Operations Lead to join our team at Providence Service. As a key member of our Support Services department, you will be responsible for overseeing the day-to-day operations of our customer service team.Key ResponsibilitiesLeadership and Supervision: Provide guidance and direction...


  • Anaheim, California, United States Providence Service Full time

    About the RoleWe are seeking a highly skilled and experienced Supervisor Call Center Operations Specialist to join our team at Providence Service. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our Support Services department, with a strong emphasis on customer service supervision.Key...


  • Anaheim, California, United States Anaheim Union High School District Full time

    Job SummaryWe are seeking a highly skilled Operations Supervisor to join our team at Anaheim Union High School District. As a key member of our food services department, you will be responsible for overseeing the daily operations of our food service facilities.Key Responsibilities:Supervise food service staff to ensure efficient and effective service...


  • Anaheim, California, United States KPC GLOBAL MEDICAL CENTERS INC. Full time

    Job OverviewThe Food Service Operations Supervisor is responsible for overseeing kitchen operations and ensuring the efficient delivery of meals to patient areas, in collaboration with the Director of Food and Nutrition Services. This role involves implementing established protocols and coordinating with various food service departments as...


  • Anaheim, California, United States Northgate Markets Full time

    Culinary Operations Supervisor - Full-TimeJob Category: Culinary DepartmentJob Summary: The Culinary Operations Supervisor is responsible for effectively managing and overseeing the functions of all culinary department staff to meet the established sales and profitability objectives. This role ensures that the operational shifts of all team members align...


  • Anaheim, California, United States Marriott International Inc Full time

    Additional InformationJob Number: Not SpecifiedJob Category: Rooms & Guest Services OperationsSchedule: Full-TimePosition Type: ManagementJOB SUMMARYThe Hotel Operations Supervisor plays a pivotal role in ensuring the seamless functioning of various departments within the hotel, including Front Office, Housekeeping, Food and Beverage, and Maintenance. This...


  • Anaheim, California, United States Eclipserto Full time

    Position Title: Retail Operations Supervisor TraineeReports to:District ManagerFLSA Status: Non-ExemptOverviewThe Retail Operations Supervisor Trainee (ROST) position is designed for individuals seeking to advance rapidly into a supervisory role within the retail sector. The ROST will collaborate closely with the District Manager and Store Manager to gain...


  • Anaheim, California, United States Hostmark Hospitality Full time

    Guest Services SupervisorHostmark HospitalityIn the hospitality industry, the essence lies in exceptional service. As a Guest Services Supervisor, you recognize that your role is pivotal, often serving as the initial point of contact for guests. Your expertise in building relationships ensures that your team is always prepared to deliver outstanding service....


  • Anaheim, California, United States CSL Plasma Full time

    Job SummaryCSL Plasma is seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will play a critical role in ensuring the smooth operation of our plasma donation center.Key ResponsibilitiesPrepare the Donor Area: Ensure the donor area is clean, organized, and ready for the...


  • Anaheim, California, United States Hostmark Hospitality Full time

    Front Desk SupervisorHostmark HospitalityYour focus is on people. You recognize that your department serves as a vital, often initial, point of contact for guests. Your exceptional skills and innate ability to cultivate relationships ensure that your team is always prepared. You excel at managing schedules, understanding group arrivals, and staffing...


  • Anaheim, California, United States MetaSource Full time

    Job OverviewMetaSource is on the lookout for an experienced Warehouse Operations Supervisor to oversee our daily warehouse functions. As an integral part of the management team, you will ensure that our warehouse maintains a high standard of cleanliness, organization, and operational efficiency. This position requires a focus on safety, task management,...


  • Anaheim, California, United States Quick Quack Car Wash Full time

    Retail Operations SupervisorLocation: Anaheim, CAEmployment Type: Part Time to Full TimeExperience Level: Mid LevelJob OverviewThis role is an exciting opportunity for a driven leader who is eager to take on the responsibilities of managing a retail establishment. The successful candidate will oversee sales, recruitment, training, and management while...


  • Anaheim, California, United States Peregrine Team Full time

    Peregrine Team is seeking a GMP Operations Supervisor. This role is a full-time, contract-to-hire position that offers comprehensive benefits and competitive compensation. Salary Range: $65K - $75K/yearKey Responsibilities:Adhere to safety regulations, policies, and protocols.Follow all organizational procedures, policies, and guidelines.Engage...


  • Anaheim, California, United States Hostmark Hospitality Full time

    Front Desk SupervisorHostmark HospitalityYour focus is on people. You recognize that your department serves as a vital, often initial, point of contact for guests. Your exceptional skills and innate ability to cultivate relationships ensure that your team is always prepared. You excel at managing schedules, understanding group arrivals, and staffing...


  • Anaheim, California, United States Lodging Dynamics Full time

    Position: Lodging Dynamics is seeking a Front Office Supervisor: Responsible for overseeing the daily operations of the front office, ensuring that all guest accommodations and communal areas are maintained to the highest standards of cleanliness and functionality. Key Responsibilities: Conduct regular inspections of guest rooms and public spaces to...


  • Anaheim, California, United States Din Tai Fung Full time

    DIN TAI FUNG RESTAURANTSJOB TITLE: Culinary Operations Supervisor LOCATION: Not Specified PAY RATE: $90,000 - $104,400 Annual Salary The compensation for this position will be influenced by various factors, including prior experience, relevant skills, current business requirements, and market conditions. This range does not include potential bonuses or...


  • Anaheim, California, United States Pacifica Hotels Full time

    Front Office Operations SupervisorJob Category: Hotel Management and AdministrationJob OverviewPacifica Hotels is currently seeking a dedicated Front Office Operations Supervisor. This position is pivotal in ensuring the seamless and effective daily operations of the hotel’s front desk.Key Responsibilities:Adhere to the established health and safety...


  • Anaheim, California, United States Securitas Inc. Full time

    JOB SUMMARY:Oversees security operations across various locations. Conducts inspections to ensure adherence to established protocols. Provides coaching and training to staff members. Executes administrative tasks as required by the branch. Responds to incidents and may offer coverage as necessary.Distinguishing Characteristics: The primary responsibility is...


  • Anaheim, California, United States KPC GLOBAL MEDICAL CENTERS INC. Full time

    Job SummaryKPC GLOBAL MEDICAL CENTERS INC. is seeking a highly skilled and experienced Nutrition Services Supervisor to oversee the daily operations of our food service department. The successful candidate will be responsible for ensuring the delivery of high-quality food and exceptional customer service to our patients and staff.Key Responsibilities:Develop...