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Insurance Account Manager
2 months ago
We are seeking a highly skilled and experienced Account Manager to join our team at Relation Insurance Inc. As a key member of our organization, you will be responsible for managing client relationships and providing strategic assistance with complex insurance needs.
Key Responsibilities- Serve as the primary point of contact for clients, providing exceptional service and support.
- Assist in the design of insurance plans tailored to meet clients' unique needs.
- Act as a field underwriter and authorized representative of insurance carriers, determining coverage and binding policies as necessary.
- Strategically assist in the remarketing of renewals to ensure high account retention.
- Oversee the preparation of proposals, including submissions, loss evaluations, and risk analysis.
- Prepare summaries of insurance and schedules, ensuring timely and accurate quotations and policies.
- Support client needs by producing binders, certificates, policies, endorsements, and other related items.
- Verify policy accuracy and ensure timely renewal.
- Assist clients in submitting first reports of claims, arranging adjusters and/or claims team visits as needed.
- Review policy audits and verify their accuracy.
- Review cancellations and determine reasons for cancellation requests, attempting to save client accounts while maintaining company financial equity.
- Stay abreast of industry information, new products, legislation, coverage, and technology.
- Recommend process improvements as needed.
- Quickly identify and resolve complex client service issues.
- A Property and Casualty License from the state of domicile is required and must be maintained.
- Bilingual (Spanish/English) is preferred.
- A college degree is preferred.
- 3-5 years' account management experience in the insurance industry, specifically in personal lines of coverage, is required.
- In-depth understanding of advanced personal lines of coverage and ability to advise clients on complex insurance needs.
- Proficient skills in Microsoft Office, particularly Excel and Word.
- A valid driver's license, ability to travel to client sites, and reliable transportation are required.
- Excellent written and verbal communication skills are essential for maintaining effective relationships with clients, coworkers, carriers, vendors, and others.
We offer a competitive pay package, a safe and healthy work environment, career advancement opportunities, paid training and continuing education, and a robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays, and more.
We are an equal employment opportunity employer and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
