Hotel Reservation Coordinator

9 hours ago


New Orleans, Louisiana, United States HEI Hotels and Resorts Full time
Job Summary

We are seeking a highly skilled and customer-focused Hotel Reservation Coordinator to join our team at HEI Hotels and Resorts. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:

  • Assist guests with reservation inquiries and requests
  • Provide accurate and timely information regarding hotel facilities and services
  • Manage reservations and room assignments
  • Handle customer complaints and concerns in a professional and courteous manner

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask
  • Basic computer skills and knowledge of hotel reservation systems
  • High school diploma or equivalent required

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • Discounts on hotel stays and other perks

At HEI Hotels and Resorts, we are committed to providing a positive and inclusive work environment for all our associates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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