Hotel Night Auditor Position
4 weeks ago
We are seeking a detail-oriented and customer-focused individual to join our team as a Night Auditor. As a key member of our hotel staff, you will be responsible for ensuring the accuracy and integrity of our financial records, while providing exceptional service to our guests.
Responsibilities:- Perform additional bookkeeping, administrative, and accounting procedures as required
- Provide exceptional service to all hotel guests during their stay
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Diploma or equivalent from high school is required; some college is desired
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Great communication and excellent customer service skills are required
- Requires a flexible schedule that allows for overnight shift hours
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