Hotel Front Desk Associate
5 hours ago
We are seeking a highly skilled and service-oriented individual to join our guest services team as a hotel front desk agent. Your role will involve greeting guests, managing accounts, and addressing inquiries and complaints to ensure an exceptional guest experience. Strong communication skills and a dedication to prioritizing guest satisfaction are essential for this role.
Key Responsibilities:- Address customer concerns in a professional and courteous manner
- Welcome and assist guests during check-in and check-out processes, assign rooms, and maintain accurate guest records
- Handle bookkeeping tasks and ensure guest information is up to date and accurate
- Respond to inquiries about room reservations, rates, amenities, and special requests both in-person and over the phone
- Coordinate with housekeeping to ensure rooms are prepared for guests
- Ability to manage phone calls and resolve issues calmly
- Previous experience in the hotel industry is preferred
- High school diploma or equivalent
- Familiarity with Microsoft Office and reservation systems
- Strong organizational, customer service, and interpersonal skills
We are a member of the Marriott Autograph Collection, managed by Encore Hospitality. Our hotel offers a unique and personalized experience for our guests.
Please note that this is a franchise property.
-
Front Desk Representative
2 weeks ago
New Orleans, Louisiana, United States Hotel Tonnelle TributePortfolio Full timeJob Summary:Hotel Tonnelle TributePortfolio is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience.Responsibilities:Guest Registration: Register guests in a friendly and efficient...
-
Front Desk Representative
4 days ago
New Orleans, Louisiana, United States Kimpton Hotel Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Kimpton Hotel Fontenot. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesRegistration and...
-
Front Desk Representative
2 weeks ago
New Orleans, Louisiana, United States Hotel Management of New Orleans LLC Full timeJob DescriptionHotel Management of New Orleans LLC is seeking a skilled and professional Front Desk Agent to join our hospitality team. As a key member of our front office staff, you will be responsible for providing exceptional customer service to our hotel guests.Key Responsibilities:Guest Services: Manage all aspects of guest service, including...
-
Front Desk Representative
6 days ago
New Orleans, Louisiana, United States Hotel Management of New Orleans LLC Full timeFront Desk AgentWe are seeking a highly skilled and professional Front Desk Agent to join our hospitality team at Hotel Management of New Orleans LLC. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Guest Services:...
-
Front Desk Representative
12 hours ago
New Orleans, Louisiana, United States Hotel Management of New Orleans LLC Full timeFront Desk Agent Job DescriptionWe are seeking a highly skilled and professional Front Desk Agent to join our hospitality team at Hotel Management of New Orleans LLC. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our hotel guests, ensuring a seamless and memorable experience.Key Responsibilities:Manage all...
-
Front Desk Representative
6 days ago
New Orleans, Louisiana, United States Hotel Tonnelle TributePortfolio Full timeJob SummaryAs a Front Desk Agent at Hotel Tonnelle, you will be responsible for providing exceptional guest service, registering guests, and ensuring a seamless stay experience. Your primary responsibilities will include:Key Responsibilities:Registering guests and handling check-ins and check-outs in a friendly and efficient manner.Providing information and...
-
Hotel Front Desk Representative
1 week ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Caesars New Orleans. As a key member of our Front Office team, you will be responsible for providing exceptional guest service, ensuring seamless check-in and check-out experiences, and maintaining a high level of accuracy and attention to detail.Key...
-
Front Desk Manager
3 weeks ago
New Orleans, Louisiana, United States Omni Hotels Full timeJob SummaryThe Front Desk Supervisor is responsible for ensuring the smooth operation of the front desk area, providing exceptional guest service, and maintaining the highest standards of quality and productivity.Key ResponsibilitiesOrganize and direct the daily activities of front desk agents to ensure efficient and friendly guest registration, check-out,...
-
Front Desk Representative
1 week ago
New Orleans, Louisiana, United States Westin New Orleans Full timeJob Title: Front Desk AgentAt Westin New Orleans, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team.Job Summary:The Front Desk Agent is responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience during their stay. This role requires a strong attention to detail, excellent...
-
Front Desk Supervisor
3 days ago
New Orleans, Louisiana, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is responsible for providing exceptional customer service to guests, ensuring a smooth and efficient check-in and check-out process, and maintaining a high level of productivity and accuracy in the front office.ResponsibilitiesAssist the Front Desk Manager in overseeing the front office operations and ensuring that all...
-
Front Desk Supervisor
1 week ago
New Orleans, Louisiana, United States Omni Hotels Full timeJob SummaryWe are seeking a highly skilled and experienced Front Desk Supervisor to join our team at the Omni Royal Orleans Hotel. As a Front Desk Supervisor, you will be responsible for ensuring the smooth operation of the front desk, providing exceptional guest service, and leading a team of front desk agents.Key ResponsibilitiesOrganize and direct daily...
-
Front Desk Representative
1 week ago
New Orleans, Louisiana, United States Omni Hotels Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Omni Royal Orleans Hotel. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesProcess guest check-ins and check-outs...
-
Front Desk Representative
1 week ago
New Orleans, Louisiana, United States Hampton Inn New Orleans French Qtr Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Hampton Inn New Orleans French Qtr. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Responsibilities:Guest Registration: Register guests in...
-
Front Desk Representative
6 days ago
New Orleans, Louisiana, United States Marriott International Inc Full timeJob SummaryWe are seeking a skilled and enthusiastic Front Desk Agent to join our team at Marriott International Inc. As a Front Desk Agent, you will be responsible for delivering exceptional guest experiences and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesProcess guest arrivals and departures in a timely and...
-
Front Desk Supervisor
1 week ago
New Orleans, Louisiana, United States Aimbridge Hospitality Full timeJob SummaryThe Front Desk Supervisor is a key member of our hotel team, responsible for providing exceptional guest service and ensuring a smooth operation of the front desk. This role requires a high level of attention to detail, excellent communication skills, and the ability to work well under pressure.ResponsibilitiesAssist the Front Desk Manager in...
-
Front Desk Operations Manager
1 week ago
New Orleans, Louisiana, United States Omni Hotels Full timeFront Office Supervisor RoleThe Front Office Supervisor plays a crucial role in ensuring a seamless guest experience at Omni Hotels. Key responsibilities include managing the front desk, supervising staff, handling reservations, and maintaining high standards of customer service.Key Responsibilities:Manage the front desk operations, ensuring efficient...
-
Front Desk Representative
3 days ago
New Orleans, Louisiana, United States New Castle Hotels Full timeFront Desk Agent Job DescriptionWe are seeking a friendly and efficient Front Desk Agent to join our team at New Castle Hotels. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Provide a warm and welcoming experience for our guests, both in...
-
Front Desk Supervisor
4 days ago
New Orleans, Louisiana, United States Sonesta International Hotels Full timeJob SummarySonesta ES Suites New Orleans is seeking a skilled Front Desk Supervisor to lead our front desk team and deliver exceptional guest experiences. As a key member of our operations team, you will be responsible for training, supervising, and scheduling front desk staff, as well as assisting with accounting and human resources functions.Key...
-
Front Desk Representative
1 week ago
New Orleans, Louisiana, United States Highgate Hotels Full timeJob Title: Front Desk AgentHighgate Hotels is seeking a skilled and friendly Front Desk Agent to join our team at The Westin New Orleans. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Responsibilities:Provide attentive and courteous service to...
-
Front Desk Representative
3 days ago
New Orleans, Louisiana, United States La Quinta New Orleans Downtown Full timeJob Title: Front Desk AgentLa Quinta New Orleans Downtown is seeking a skilled Front Desk Agent to provide exceptional service to our guests. As a key member of our front office team, you will be responsible for ensuring a seamless and enjoyable experience for our guests.Responsibilities:Provide attentive and courteous service to guests during check-in,...