Hotel Concierge
2 days ago
The Hotel Concierge plays a vital role in delivering exceptional and personalized experiences for our guests. This position involves providing expert recommendations, fulfilling special requests, and coordinating a comprehensive range of services, including reservations, transportation, and unique local experiences.
Key Responsibilities- Provide leadership and direction to Butler, Bell and Door staff
- Train new employees and maintain Family-Style Service standards of excellent guest service
- Schedule and coordinate team member to meet variable business demands
- Perform all duties of Concierge, providing accurate and timely information to guests using Family-Style Service house rules and personalized guest service
- Provide accurate and timely information to departments
- Audit revenue paperwork
- Develop and maintain procedure and training manuals
- Assure the accuracy and professionalism of collateral distributed from the Concierge desk
- Maintain the clean and "Spotless" standards at Concierge desk and surrounding areas
- Demonstrate a pleasant and enthusiastic demeanor at all times
- High School Diploma or equivalent
- Concierge training preferred
- Minimum of two years as a Concierge or closely related position
- Previous experience in a supervisory capacity preferred
- Literate and fluent in English
- Excellent guest service skills and problem-solving abilities
- Ability to handle difficult or stressful situations with tact and diplomacy
- Demonstrated leadership skills, acts as a role model to other employees and always presents oneself as a credit to Harrah's and encourages others to do the same
- Adheres to all regulatory, company and department policies and procedures
-
Hotel Concierge
2 days ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeAbout the RoleThe Hotel Concierge is a key member of our team, responsible for delivering exceptional and personalized experiences for our guests. This role involves providing expert recommendations, fulfilling special requests, and coordinating a comprehensive range of services, including reservations, transportation, and unique local experiences.Key...
-
Hotel Concierge
1 month ago
New Orleans, Louisiana, United States Caesars Entertainment Full timeConcierge Role at Caesars EntertainmentWe are seeking a skilled Concierge to join our team at Caesars Entertainment in New Orleans. As a Concierge, you will be responsible for providing exceptional guest service and ensuring a memorable experience for our customers.Key Responsibilities:Issue player cards for new and existing accountsEvaluate customer play...
-
Hotel Butler
1 week ago
New Orleans, Louisiana, United States Caesars New Orleans Full timeExperience the Art of HospitalityCaesars New Orleans is seeking a highly skilled Hotel Butler to deliver exceptional service to our discerning guests. As a key member of our team, you will be responsible for creating unforgettable experiences for our guests, from seamless check-ins to impeccable hotel stays.Key Responsibilities:Provide personalized service...
-
Hotel Butler, Caesars Tower
2 weeks ago
New Orleans, Louisiana, United States Caesars New Orleans Full timeAbout the Role:The Hotel Butler will deliver exceptional service to create unforgettable guest experiences, from seamless check-ins and requests to impeccable hotel stay experiences. You will act as a trusted advisor, offering expert recommendations and arranging exclusive experiences, while coordinating with hotel teams to ensure every detail is perfect.Key...
-
Front Office Manager Position
3 weeks ago
New Orleans, Louisiana, United States Benchmark Old No. 77 Hotel Full timeFront Office Manager Opportunity at The Old No. 77 Hotel and ChandleryWe are seeking a highly motivated and customer-focused leader to join our Front Office team as Front Office Manager. This is a tremendous opportunity for a driven individual to grow a career in hospitality with a world-class property.Your Key Responsibilities:Oversee the Front Office...
-
Club Lounge Ambassador
1 day ago
New Orleans, Louisiana, United States Avion Hospitality Full timeJob Summary: We are seeking a highly motivated and customer-oriented individual to serve as a Club Lounge Concierge for Avion Hospitality. The successful candidate will possess a passion for delivering exceptional service and will provide personalized support to all clientele by serving as a liaison between the guest and the hotel. The ideal candidate will...
-
Group Sales Coordinator
3 weeks ago
New Orleans, Louisiana, United States Sonesta International Hotels Full timeJob Title: Group Sales CoordinatorAs a Group Sales Coordinator at Sonesta International Hotels, you will play a vital role in ensuring the smooth execution of group bookings and events. Your primary responsibility will be to work closely with the Sales Department, Convention Service Managers, and Group Meeting Planners to guarantee that all group bookings...
-
Group Sales Coordinator
4 weeks ago
New Orleans, Louisiana, United States Sonesta International Hotels Full timeJob DescriptionJob SummaryWe are seeking a highly skilled and organized Group Sales Coordinator to join our team at Sonesta International Hotels. As a Group Sales Coordinator, you will be responsible for ensuring that all group bookings are handled and processed efficiently to meet the needs and exceed the expectations of group meeting attendees.Key...
-
Assistant Room Operations Manager
3 weeks ago
New Orleans, Louisiana, United States Marriott Full timeJob SummaryAs an Assistant Room Operations Manager at Marriott, you will play a key role in supporting the day-to-day activities of Rooms Operations. This entry-level management position focuses on working with employees to carry out guest arrival and departure procedures and maintain the property's cleanliness standards.Key ResponsibilitiesSupport the...
-
Concierge Team Lead
1 week ago
New York, New York, United States The Greenwich Hotel Full timeJob Title: Front Desk SupervisorJob Summary:The Greenwich Hotel is seeking a highly skilled and experienced Front Desk Supervisor to join our dynamic Front Desk Concierge team. As a Front Desk Supervisor, you will be responsible for providing exceptional guest service, leading a team of front desk staff, and assisting the Front Office Manager and Assistant...
-
Luxury Spa Concierge
24 hours ago
New York, New York, United States The Greenwich Hotel Full timeJob OverviewWe are seeking a highly skilled and passionate Spa Concierge to join our team at The Greenwich Hotel. As a key member of our spa team, you will be responsible for delivering exceptional guest experiences and ensuring that every visit to our spa is a memorable one.Key ResponsibilitiesProvide personalized service to guests, ensuring a seamless and...
-
Concierge
2 weeks ago
New York, New York, United States The Ned & Ned's Club Full timeConcierge Job DescriptionWe are seeking a highly skilled and experienced Concierge to join our team at The Ned NoMad. As a Concierge, you will be responsible for providing exceptional service to our guests and members, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide personalized service to guests and members, including...
-
Front Desk Agent for Luxury Hotel
3 weeks ago
New York, New York, United States The Greenwich Hotel Full timeJob Title: Front Desk Agent for Luxury HotelWe are seeking a highly skilled and experienced Front Desk Agent to join our team at The Greenwich Hotel. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a seamless stay for our guests.Responsibilities:Guest...
-
Event Concierge
1 month ago
New Orleans, United States The Roosevelt New Orleans, A Waldorf Astoria Hotel Full timeDescription The iconic Waldorf Astoria property in New Orleans, The Roosevelt, is seeking a Conference Center Coordinator to join the Sales and MarketingTeam! This luxury hotel offers an unparalleled combination of Southern hospitality, world-class service and historic surroundings. As the centerpiece of the city, the hotel is located near the French...
-
Concierge
1 week ago
New York, New York, United States The Line and Saguaro Hotels Full timeJob Title: ConciergeWe are seeking a highly skilled and experienced Concierge to join our team at The Ned NoMad. As a Concierge, you will be responsible for providing exceptional guest service, ensuring that every guest experience is memorable and enjoyable.Key Responsibilities:Provide personalized guest service, ensuring that every guest feels welcome and...
-
Concierge
2 days ago
New York, New York, United States The Ned & Ned's Club Full timeConcierge Job DescriptionAt The Ned NoMad, we are seeking a highly skilled and experienced Concierge to join our team. As a key member of our Front Desk team, you will be responsible for providing exceptional customer service to our guests and members, ensuring that their stay with us is nothing short of extraordinary.Key Responsibilities:Provide...
-
Concierge Ambassador
21 hours ago
New York, New York, United States HYATT Hotels Full timeConcierge Opportunity at Hyatt HotelsAt Hyatt, we're committed to delivering exceptional guest experiences. As a Concierge, you'll be the face of our hotel, providing personalized service and expert recommendations to our discerning guests.Key Responsibilities:Provide accurate and timely information on New York City attractions, events, and services.Make and...
-
Residential Concierge
3 days ago
New York, New York, United States Mandarin Oriental Residences, New York Fifth Avenue Full timeResidential ConciergeMandarin Oriental Residences, New York Fifth Avenue is seeking a highly skilled and experienced Residential Concierge to join our team. As a key member of our residential team, you will be responsible for providing exceptional service to our residents, ensuring their stay with us is nothing short of...
-
House Attendant
1 week ago
New Orleans, United States Kimpton Hotel Full timeWhy We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...
-
Concierge
4 weeks ago
New York, United States The Ned & Ned's Club Full timeRole: Front Desk Agent/ Concierge - overnight shifts requiredReports to: Assistant Front Office Manager, Director of Front OfficeWho We Are… Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic...
-
Concierge
3 weeks ago
New York, United States The Ned & Ned's Club Full timeRole: Front Desk Agent/ Concierge - overnight shifts requiredReports to: Assistant Front Office Manager, Director of Front OfficeWho We Are… Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic...
-
Residential Concierge
2 days ago
New York, New York, United States Mandarin Oriental Residences, New York Fifth Avenue Full timeAbout UsMandarin Oriental Residences, New York Fifth Avenue, is a premier luxury residential community located in the heart of Manhattan. Our residents enjoy a luxurious way of life with exquisite interiors, a rooftop pool, fitness and wellness center, and private dining.Job SummaryWe are seeking a highly skilled and experienced Residential Concierge to join...
-
Hotel Butler, Caesars Tower
1 month ago
New Orleans, United States Caesars New Orleans Full timeCAESARS & NOBU HOTEL AT CAESARS NEW ORLEANS IS SET TO OPEN FALL 2024! APPLY NOW TO BECOME PART OF THE OPENING TEAM! JOIN A TEAM THAT GOES ALL-IN ON YOU Caesars New Orleans Casino & Hotel is a destination property in the heart of the city, we are continually striving to attract the best talent to deliver extraordinary experiences for our guests. Are...
-
Concierge
3 weeks ago
New York, New York, United States The Ned NoMad Full timeJob SummaryWe are seeking a highly skilled and customer-focused Concierge to join our team at The Ned NoMad. As a Concierge, you will be responsible for providing exceptional service to our guests and members, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide personalized service to guests and members, responding to their...
-
Concierge
3 weeks ago
new york city, United States The Ned & Ned's Club Full timeRole: Front Desk Agent/ Concierge - overnight shifts requiredReports to: Assistant Front Office Manager, Director of Front OfficeWho We Are… Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic...
-
Lobby Concierge
1 day ago
New York, New York, United States Marriott International Inc Full time{"h1": "Lobby Concierge Job Description", "p": "As a Lobby Concierge at Marriott International, you will be the first point of contact for our guests, providing exceptional service and creating memorable experiences. Your role will be to ensure that our guests feel welcome and valued, and that their needs are met with a smile. Responsibilities: * Respond...
-
Front Desk Agent
5 months ago
New Orleans, United States Hotel Indigo New Orleans Full timeFRONT DESK AGENT Job Description The Front Desk Agent is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service. The Front Desk Agent must be accurate with daily accounting procedures. Essential hospitality standards must be used at all times: eye contact, smile, speak first,...
-
Front Desk Agent
5 months ago
New Orleans, United States Hotel Tonnelle TributePortfolio Full timeJob Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...
-
Events Concierge
2 days ago
New Orleans, United States Marriott International, Inc Full timeJob Number 24181400Job Category Food and Beverage & CulinaryLocation New Orleans Marriott, 555 Canal Street, New Orleans, Louisiana, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Meet group coordinator/host(ess) prior to functions, make introductions, and ensure that all arrangements...