Financial Collections Analyst

2 weeks ago

Raleigh, North Carolina, United States ApTask Full time
About the Client:
The Client is a global leader in power management solutions, specializing in electrical, hydraulic, and mechanical systems across various industries. Their innovative products and services are tailored to enhance energy efficiency, ensure safety, and promote sustainable practices for their clientele. The Client operates in diverse sectors, including electrical systems, power distribution, vehicle solutions, hydraulic components, and industrial automation.

Compensation Range: $25-$30/Hr

Job Overview:
  • Evaluate customer financial statuses to optimize accounts receivable collections while delivering exceptional customer service to encourage timely payments.
  • This role also involves resolving invoice and contractual disputes related to CPS Services.
Key Responsibilities:
  • Investigate customer discrepancies or disputes, documenting the root causes.
  • Assist in ensuring timely payments and reducing the risk of customer disputes.
  • Build and maintain relationships with both internal and external stakeholders to provide excellent customer service.
  • Follow up with customers to facilitate prompt payment of receivables.
  • Keep accurate records of collection activities and maintain electronic notes for each customer account.
  • Adhere to the Robinson-Pattman Act, Fair Debt Collection Practices Act, and Client Ethics Policy consistently.
Qualifications:
  • Bachelor's degree in Finance, Business Administration, or Economics.
  • At least 1 year of experience in credit or collections analysis or a related field.
  • Proficient in Microsoft Office Suite: Word, Excel, PowerPoint, and Outlook.
  • Familiarity with systems such as Salesforce or SAP.
  • Strong business writing and communication skills.
  • Excellent customer service and interpersonal abilities.
  • High ethical standards and the ability to influence decision-making.
  • Capable of managing ambiguity and making decisions with minimal supervision.
  • Strong organizational skills and professional demeanor.
Essential Requirements:
  • Minimum of 1 year of experience in credit or collections in a corporate environment, preferably within the finance or electrical industry.
  • Prior experience in collections or accounts receivable.
  • Background in finance is essential.
  • Proficient in MS Office, particularly in spreadsheet management and email communication.
  • Experience in customer-facing roles.
  • Strong communication skills are necessary.
  • Bachelor's degree is mandatory.
Preferred Qualifications:
  • Experience with payment portals.
  • Familiarity with SAP and Salesforce.
Non-benefitted position (other than those mandated by law). Please note that this role does not include paid time off benefits. ApTask provides subsidized insurance coverage for employees.

About ApTask:
ApTask is a premier global provider of workforce solutions and talent acquisition services, committed to shaping the future of work. As an African American-owned and Veteran-certified organization, ApTask offers a comprehensive range of services, including staffing, recruitment, managed services, IT consulting, and project management. With a focus on excellence, collaboration, and innovation, ApTask creates unparalleled opportunities for professional growth and development. Join ApTask to connect businesses with top-tier talent, optimize workforce performance, and drive success across various industries while fostering a diverse and inclusive work environment.

Applicants may be required to attend interviews in person or via video conference. Candidates may also need to present a valid state or government-issued ID during interviews.

Candidate Data Collection Disclaimer:
At ApTask, we prioritize your privacy. During the recruitment process, certain Personally Identifiable Information (PII) may be requested for verification and application purposes. We adhere strictly to confidentiality standards and comply with all relevant data protection laws. We only collect necessary information as specified by each client and do not request sensitive details during the initial recruitment stages.

If you have any concerns regarding your personal information, please contact our compliance team.

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