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Financial Services Analyst

2 months ago

Raleigh, North Carolina, United States Global Channel Management Full time
Position Overview: Financial Services Analyst

The Financial Services Analyst is a pivotal role requiring over 5 years of expertise in the field.

Key Qualifications:
  • Minimum of 5 years of experience in Information Technology.
  • Proven ability to negotiate agreements while ensuring compliance with standard terms and conditions aligned with the organization's risk management framework.
  • Exceptional customer service skills to assist Business Owners throughout the contracting process.

Core Responsibilities:
  • Support business operations including front-end processes, data capture, payment services, and document management.
  • Provide administrative assistance by executing processing tasks efficiently.
  • Regularly update and review Standard Operating Procedures for accuracy and relevance.
  • Engage in daily or weekly collaborative sessions with Technology, Operations, and Payment teams to assess current processes and identify areas for improvement.
  • Investigate customer feedback and propose enhancements to services.
  • Collaborate with Technology, Operations, and Payment teams for effective production testing.