Financial Services Analyst
24 hours ago
About the role at Global Channel Management
Job Summary
We are seeking a highly skilled Financial Services Analyst to join our team at Global Channel Management. As a key member of our operations team, you will be responsible for providing exceptional support to our business operations.
Key Responsibilities
- Provide administrative support to business operations by performing processing tasks, updating Standard Operating Procedures, and performing a monthly review for accuracy.
- Collaborate with Technology, Operations, and other Payment teams to review current processes and procedures, identify efficiencies, and implement improvements.
- Investigate customer complaints and recommend enhancements to our services.
- Partner with Technology, Operations, and other Payment front-line teams for production testing and quality assurance.
Requirements
- 5+ years of experience in Information Technology, preferably in a banking or financial services environment.
- Ability to negotiate contracts and ensure standard terms and conditions are included in support of our risk framework.
- Exceptional customer service skills, with the ability to provide support to business owners in a fast-paced environment.
What We Offer
As a Financial Services Analyst at Global Channel Management, you will have the opportunity to work with a talented team of professionals, contribute to the growth and success of our organization, and develop your skills and expertise in a dynamic and challenging environment.
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