Financial Operations Analyst

2 weeks ago


Raleigh, North Carolina, United States Global Channel Management Full time
Position Overview: Financial Operations Analyst

The Financial Operations Analyst role requires a minimum of 5 years of relevant experience in the banking sector.

Key Qualifications:
  • At least 5 years of experience in Information Technology.
  • Proven ability to negotiate agreements while ensuring compliance with standard terms and conditions aligned with the organization's risk management framework.
  • Exceptional customer service skills to assist Business Owners throughout the contracting process.

Responsibilities:
  • Support business operations including front-end processes, data capture, payment services, and document management.
  • Provide administrative assistance by executing processing tasks efficiently.
  • Regularly update and review Standard Operating Procedures for accuracy.
  • Conduct daily or weekly collaborative sessions with Technology, Operations, and Payment teams to evaluate current processes and identify opportunities for improvement.
  • Investigate customer inquiries and propose enhancements to services.
  • Collaborate with Technology, Operations, and Payment teams for production testing initiatives.


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