Patient Services Coordinator
2 weeks ago
Job Type: Full Time
Working Schedule: Monday to Friday, 8:00 am - 5:00 pm
Location: Bettendorf, Iowa
At ORA Orthopedics, we prioritize our workforce and appreciate the skilled and dedicated individuals who contribute to our practice. Join a team that strives to positively impact the lives of our patients by fostering an environment where you can excel daily.
Key Responsibilities:
- Executing initial tasks such as unlocking the facility, preparing patient charts for the emergency room, and generating daily appointment schedules.
- Welcoming patients and ensuring they feel at ease in our facility.
- Precisely updating patient information and demographics.
- Verifying and updating insurance coverage.
- Collecting payments and copayments; conducting daily cash reconciliation.
- Guiding or assisting patients in completing necessary documentation.
- Facilitating patient check-out and scheduling follow-up visits as required.
- Upholding patient confidentiality and adhering to all HIPAA regulations.
- A high school diploma or equivalent is mandatory.
- Experience in a healthcare office environment is advantageous.
- Prior experience in customer service is preferred.
- Strong interpersonal, verbal, and written communication skills.
- Ability to effectively organize and prioritize tasks.
- Willingness to work some evenings and weekends.
- Capability to travel to other locations as necessary.
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