Healthcare Patient Liaison

1 week ago


Bettendorf, Iowa, United States ORA Orthopedics Full time
Job Overview

Position: Patient Coordinator (MA/CMA/LPN)

Employment Type: Full Time

Work Schedule: Monday to Friday, daytime hours

Location: Bettendorf, Iowa

About Us: At ORA Orthopedics, we prioritize our employees and appreciate the dedicated individuals who contribute to our practice. Become part of an organization committed to positively impacting patients' lives by fostering an environment where you can excel every day.


Key Responsibilities:

  • Welcoming and guiding patients to examination rooms; preparing for the physician's visit by collecting initial information and vital signs.
  • Reviewing the patient's medical records for relevant information; ensuring accurate maintenance of patient data and demographics.
  • Checking examination rooms for cleanliness and equipment readiness; ensuring rooms and clinic stations are well-stocked with necessary supplies.
  • Supporting the physician during examinations and procedures.
  • Coordinating the scheduling of x-rays, tests, or surgeries as required.
  • Assisting with the removal of staples, sutures, and dressing changes as needed.
  • Preparing and assisting with injections.
  • Entering data into appropriate systems.
  • Providing education to patients and their caregivers about specific care as directed by the physician.
  • Upholding patient confidentiality and adhering to all HIPAA regulations.

Qualifications:

  • High School Diploma or equivalent is mandatory.
  • Certification as a Medical Assistant or a Nursing License is preferred.
  • A minimum of one year of clinical experience in a fast-paced environment is required.
  • Strong understanding of medical terminology and anatomy.
  • Exceptional interpersonal, verbal, and written communication skills.
  • Ability to effectively engage with patients, families, and staff from diverse backgrounds.
  • Proficiency in personal computer applications and Electronic Medical Records.
  • Willingness to travel between various clinics is necessary.
  • Flexibility to work occasional evenings and Saturdays as needed.

ORA Orthopedics stands as the largest and most comprehensive orthopedic provider in the Quad Cities, delivering an integrated range of orthopedic services, including specialized clinics, urgent care, diagnostic imaging, bracing, physical therapy, pharmacy, and outpatient surgical procedures. Our team consists of physicians and medical and administrative professionals collaborating to provide quality, compassionate, and accessible care.



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