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Patient Intake Specialist

2 months ago

Bettendorf, Iowa, United States ORA Orthopedics Full time
Job Overview

Position: Patient Registration

Employment Type: Full Time

Work Schedule: Monday to Friday, 8:00 am - 5:00 pm

Location: Bettendorf, Iowa

Our Commitment: At ORA Orthopedics, we prioritize our employees and recognize the dedication and talent they bring to our practice. Join us in making a positive impact on our patients' lives by fostering an environment that encourages excellence every day.

Key Responsibilities:

  • Executing initial tasks such as unlocking the facility, preparing overnight emergency patient records, and generating daily appointment schedules.
  • Welcoming patients warmly and ensuring a pleasant experience in our clinic.
  • Accurately updating patient information and demographics.
  • Verifying and updating insurance coverage details.
  • Collecting patient payments and copayments; conducting daily cash box reconciliations.
  • Assisting patients in completing necessary documentation.
  • Facilitating patient check-out and scheduling follow-up appointments as required.
  • Upholding patient confidentiality and adhering to all HIPAA regulations.

Qualifications:

  • A high school diploma or equivalent is mandatory.
  • Prior experience in a medical office environment is advantageous.
  • Customer service experience is highly preferred.
  • Strong interpersonal, verbal, and written communication skills are essential.
  • Ability to effectively organize and prioritize tasks.
  • Flexibility to work occasional evenings and Saturdays is required.
  • Willingness to travel to other ORA locations as necessary.

ORA Orthopedics stands as the largest and most comprehensive orthopedic provider in the Quad Cities, delivering an integrated range of orthopedic services, including specialized clinics, urgent care, diagnostic imaging, physical therapy, and outpatient surgery. Our team comprises physicians and skilled medical and administrative staff dedicated to providing quality, compassionate, and accessible care.

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