Senior Sales Manager
4 days ago
We are seeking a highly skilled Sales Manager to lead our Welcome Advisors team. As a Regional Manager, you will be responsible for driving daily sales activity and creating a sales plan for market growth.
About the RoleThis is an exciting opportunity to join A Place for Mom as a Regional Manager, overseeing a remote call-center team of 12-15 Welcome Advisors. You will work closely with the team to drive sales activity and achieve company goals.
Responsibilities- Lead, manage, and develop a high-performing sales team via recruitment, training, daily coaching, and motivating.
- Provide strong leadership that mentors, develops, and guides team members to efficiently leverage the value of every call for maximum conversion rate outcomes.
- Train, mentor, and manage team on consultative phone sales practices leveraging each family's unique needs to refer appropriate customer communities and secure tour appointments on the first call.
- Manage performance of the team to maximize outcomes.
- Achieve and exceed sales goals monthly to achieve company goals.
- Prepare and report on market performance to Senior Leadership team as required.
- Collaborate with cross-functional partners on scheduling, sales advancement, customer relationships, marketing, and other areas as needed.
- Three or more years of experience successfully leading a sales team to exceed KPIs and sales targets, preferably in a call center environment.
- Passionate about managing by metrics.
- Track record of developing new sales talent into top performers.
- Ability to manage seasoned sales talent to maximize their performance.
- Ability to solve personnel issues both timely and professionally.
- Promotes a positive and energetic sales atmosphere with the team.
- Ability to deliver results while working in a highly independent environment.
- Track record of strong collaboration with other departments or business functions, with focus on achieving shared goals.
- Strong communication skills with both internal and external stakeholders at all levels.
- Effective time management skills.
- Strong computer skills, including Word and Excel.
- Estimated salary range: $90,000 - $105,000 per year.
- On target earnings: $140,000 per year.
- Benefits include 401(k) plus match, health insurance, dental insurance, vision insurance, and paid time off.
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