Front Desk Ambassador

2 weeks ago


Alexandria, Virginia, United States IHG Full time
About the Role

We're seeking a skilled Front Desk Agent to deliver exceptional guest experiences and create lasting memories. As a key member of our team, you'll be responsible for providing warm welcomes, handling transactions, and anticipating guest needs.

Key Responsibilities
  • Deliver personalized guest experiences through warm welcomes and attentive service
  • Manage guest transactions, including payments and bookings
  • Anticipate and meet guest needs, offering tailored recommendations and solutions
  • Collaborate with colleagues to ensure seamless guest experiences
What We're Looking For
  • Excellent communication and problem-solving skills
  • Fluency in the local language (English)
  • Literacy and basic math skills
  • Ability to work in a fast-paced environment and adapt to changing situations
What We Offer

We provide a competitive salary, a wide range of benefits, and opportunities for growth and development. Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

We promote a culture of trust, support, and acceptance, and we're committed to supporting wellbeing in your health, lifestyle, and workplace. Join us and become part of our global family.



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