Front Desk Representative

4 days ago


Alexandria, Virginia, United States free-classifieds-usa Full time
Front Desk Agent Job Description

We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Courtyard Alexandria Old Town/Southwest. As a Front Desk Agent, you will be responsible for delivering exceptional guest experiences and ensuring a smooth and efficient check-in and check-out process.

Key Responsibilities:

  • Process guest arrivals and departures in a timely and professional manner
  • Provide personalized service and respond to guest inquiries and requests
  • Manage guest room assignments and ensure accurate billing
  • Handle guest complaints and resolve issues in a fair and timely manner
  • Collaborate with other hotel staff to ensure seamless guest experiences

Requirements:

  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Ability to work in a fast-paced environment and multitask
  • Excellent communication and problem-solving skills
  • Ability to work a variety of shifts, including evenings and weekends

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • A chance to work with a global leader in the hospitality industry

How to Apply:

Apply now to join our team and take the first step towards a rewarding career in hospitality.



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