Front Desk Representative
4 days ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Courtyard Alexandria Old Town/Southwest. As a Front Desk Agent, you will be responsible for delivering exceptional guest experiences and ensuring a smooth and efficient check-in and check-out process.
Key Responsibilities:
- Process guest arrivals and departures in a timely and professional manner
- Provide personalized service and respond to guest inquiries and requests
- Manage guest room assignments and ensure accurate billing
- Handle guest complaints and resolve issues in a fair and timely manner
- Collaborate with other hotel staff to ensure seamless guest experiences
Requirements:
- High school diploma or equivalent required
- Previous customer service experience preferred
- Ability to work in a fast-paced environment and multitask
- Excellent communication and problem-solving skills
- Ability to work a variety of shifts, including evenings and weekends
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- A chance to work with a global leader in the hospitality industry
How to Apply:
Apply now to join our team and take the first step towards a rewarding career in hospitality.
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