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Front Desk Representative

2 months ago

Alexandria, Virginia, United States Red Roof Full time

**Be the Face of Red Roof**

**Job Summary**

We're seeking a friendly and outgoing Front Desk Representative to join our team at Red Roof. As a key member of our front office team, you will be responsible for providing exceptional guest service, ensuring a smooth and enjoyable stay for our guests.

**Key Responsibilities**

  • Welcome and check-in guests, ensuring a warm and welcoming experience
  • Assist with room assignments, wake-up calls, and other guest requests
  • Process transactions and manage front desk operations
  • Collaborate with housekeeping and other departments to ensure seamless guest experiences
  • Provide excellent customer service, responding to guest concerns and requests in a timely and professional manner

**Requirements**

  • High school diploma or equivalent work experience
  • 1-2 years of customer service experience
  • Basic office skills, including math, cash handling, and computer skills

**What We Offer**

At Red Roof, we value our team members and offer a competitive compensation package, opportunities for growth and development, and a fun and supportive work environment.