Information Technology Specialist
2 weeks ago
This announcement serves as a public notice to inform potential candidates about upcoming job opportunities. Please note that applications will not be accepted through this notice. Interested individuals must adhere to the application instructions provided in the relevant section to be considered for any vacancies that may arise.
Key Responsibilities
You will oversee the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems that support the Information Management / Information Technology (IM/IT) initiatives of the Naval Facilities Engineering Command (NAVFAC).
You will offer guidance and recommendations regarding IM/IT system administration.
You will analyze and interpret IM/IT policies, processes, and guidelines, conducting systems and applications analysis/design while proposing solutions to identified problems and challenges.
You will troubleshoot networks, systems, and applications to detect and rectify malfunctions and operational issues.
Qualifications
To qualify, you must possess at least one year of experience in information technology within the federal service or in the private or public sector, demonstrating the following competencies:
- Attention to Detail: Exhibits thoroughness in work and conscientiousness in managing details. Relevant IT experience includes overseeing the installation and integration of system fixes, updates, and enhancements.
- Customer Service: Engages with clients and customers to assess their needs, provide assistance, and resolve issues, ensuring a high standard of service delivery.
- Oral Communication: Effectively conveys information to individuals or groups, tailoring the message to the audience and context.
- Problem Solving: Identifies issues, evaluates information accuracy and relevance, and employs sound judgment to generate and assess alternatives.
In addition to demonstrating the competencies above, your resume must reflect at least one year of specialized experience equivalent to the GS-11 grade level or pay band in the Federal service, performing duties such as:
- Administering the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems, including routers, switches, workstations, and servers in an Operational Technology (OT)/Industrial Control Systems (ICS) environment.
- Managing user accounts, network rights, and access to systems and equipment.
- Resolving hardware/software interface and interoperability challenges.
Additional Information
This position is subject to the Department of Defense Priority Placement Program. Certain incentives, such as recruitment or relocation bonuses, may be available to eligible candidates. Please note that this is an obligated position, and the former incumbent has return rights to this role. The position may require overtime work, and multiple vacancies may be filled. A tentative employment offer may be rescinded if the selected candidate fails to meet pre-employment requirements.
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