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Information Technology Systems Specialist

2 months ago

Jacksonville, Florida, United States EverBank Full time
Position Overview

The Information Technology Systems Specialist is responsible for the administration, technical coordination, and design support of the organization's IT infrastructure.

Operating under general supervision, this role implements and maintains various enterprise-level IT services while actively monitoring applications to minimize downtime.

Key Responsibilities

  • Evaluate and test application performance for potential issues, collaborating with IT developers to devise solutions, modifications, or enhancements.
  • Act as a liaison between vendors, engineering teams, and IT personnel, working together to resolve technical challenges.
  • Collaborate with a team of IT engineers to optimize network performance and reduce network-related issues.
  • Leverage expertise in application functionality, operating systems, and foundational infrastructure to provide comprehensive system support.
  • Monitor storage-related challenges and develop recovery processes and hardware solutions for failures and system obstacles.
  • Assist in creating training sessions and demonstrations for end users.
Educational Requirements

Preferred: University Degree

Work Experience

Required: 2+ Years; Preferred: 3+ Years

Physical Requirements

Work primarily involves sedentary tasks.

Career Level

6IC

Preferred Experience

2-3 years managing an Enterprise IT Service Desk Platform.

Company Overview

EverBank is dedicated to providing nationwide banking services to both consumer and commercial clients through various channels, including online and mobile applications, as well as its financial centers.

Benefits Summary

EverBank is committed to the well-being of its associates, offering a comprehensive Total Rewards package that aligns with the position and job-related qualifications, skills, and knowledge. The organization strives to provide competitive wages in accordance with industry standards.

EverBank's Total Rewards package includes exceptional benefits such as health, wellness, and work-life offerings to support associates in achieving and maintaining their best possible physical, emotional, and financial well-being.


EEO Statement

EverBank, N.A. is an equal opportunity employer, dedicated to fostering a work environment free from bias, harassment, discrimination, and retaliation. The organization considers all qualified applicants for employment regardless of protected status.