Sales Team Leader

2 weeks ago


Montgomery, Alabama, United States Carter's Full time

Employee Type:
Regular

Company Overview:
Carter's, Inc. stands as the foremost branded marketer in North America, specializing in apparel for infants and young children. The company proudly owns the renowned Carter's and OshKosh B'gosh brands, which are among the most recognized in the industry. These brands are available through leading department stores, national chains, and specialty retailers both domestically and internationally.

Additionally, Carter's operates over 1,000 company-owned stores across the United States, Canada, and Mexico, alongside a robust online presence.

Our Child of Mine brand is available at Walmart, while Just One You can be found at Target, and Simple Joys is available on Amazon. Carter's also encompasses Skip Hop, a global lifestyle brand catering to families with young children. The company is headquartered in Atlanta, Georgia.

Position Overview:
The primary objective of the Sales Manager is to embody Carter's mission, vision, and values, thereby fostering a high-performing team that consistently achieves outstanding results.

The Sales Manager collaborates with the store management team to oversee overall productivity within the store.

Key Responsibilities:

  1. Team Management:
    Engage in professional and effective communication with team members, management, and associates.
    Address employee concerns promptly by liaising with the Store Manager.
    Assist in recruitment efforts and ensure timely filling of open positions.
    Provide ongoing feedback to the store team and recognize exceptional performance to enhance employee engagement.
  2. Performance Oversight:
    Maintain a neat, clean, and organized store environment.
    Exhibit exceptional customer service behaviors and uphold high standards throughout the store.
    Lead and execute assigned areas of responsibility through meticulous planning and follow-through.
    Act as Leader on Duty, driving results and addressing customer concerns in a timely manner.
  3. Operational Support:
    Facilitate the planning and execution of store processes and merchandise placement in accordance with brand guidelines.
    Support the store team in asset protection through excellent customer service and operational controls.
    Implement company directives, including visual merchandising, signage, markdowns, and sales promotions, within established timelines.

Qualifications:
A minimum of a high school diploma or GED is required; an Associate's degree or equivalent experience is preferred.
At least one year of experience in retail store management is essential.
Demonstrated customer engagement skills and strong communication abilities are necessary.
Must be able to manage multiple tasks simultaneously and possess basic computer skills.
Applicants must be at least 18 years old.

Physical Requirements:
Ability to lift up to 40 pounds regularly.
Capability to stand for extended periods and climb ladders.
Frequent walking, standing, bending, stooping, reaching, pushing, and pulling are required.

Availability:
Regular work frequency is essential to maintain active employment status.
Any changes in availability must be approved by the Store Manager and will be assessed based on business needs.
Scheduled shifts typically range from 3 to 8 hours in length.

Note:
This job description is not exhaustive. Duties may be modified or reassigned at management's discretion, and employees may be required to perform tasks not explicitly listed in this description.

Carter's is dedicated to fostering a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.


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