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Branch Operations Leader

2 months ago

Montgomery, Alabama, United States Gulfeagle Supply Full time

Gulfeagle Supply is a family-owned enterprise with over 100 locations across the nation. We are a comprehensive distributor of residential and commercial roofing and construction materials. Gulfeagle Supply is dedicated to serving professional contractors while also offering a variety of products and services to homeowners, building owners, architects, and general contractors. We take pride in delivering exceptional quality and value to our clients, and we would be delighted to welcome you to our mission. Here at Gulfeagle, we are "Building a Career for YOU"

Branch Operations Leader

Overview:
Gulfeagle Supply is on the lookout for a motivated leader ready to elevate their career in management. As one of the leading Building Material Distributors in the industry, Gulfeagle actively promotes the development of its personnel and is recognized for its family-oriented values. In this position, the Branch Operations Leader will assist the Branch Manager in guiding, managing, and ensuring accountability across all operational facets of the branch, guaranteeing that our customers receive the highest quality products and services.

Key Responsibilities:

  • Oversee production cycle times, raw material inventory, and track operational objectives while maintaining labor and expense targets, delivery schedules, and supervising hourly staff.
  • Ensure compliance with O.S.H.A. and D.O.T regulations and provide training when necessary.
  • Implement and manage all sales credit and administration policies as established by the Director of Financial Services affecting both inside and outside sales.
  • Ensure orders are placed for the quantities necessary to maintain inventory within appropriate warehouse sales volumes and/or to meet direct shipment requirements.
  • Assist the Branch Manager in coordinating operations and control departments, including the sales office.
  • Act as an inside salesperson to handle counter sales and customer phone inquiries, pulling orders as needed.
  • Help maintain operating expenses within budgeted standards.
  • Ensure timely completion of all office paperwork and work to resolve any procedural issues.
  • Guarantee that the sales counter is always staffed to assist walk-in customers.
  • Address all customer complaints and issues promptly, including delivery pricing or disputes.
  • Support the Branch Manager in establishing and implementing facility security procedures.
  • Adhere to company policies regarding the safeguarding of customer cash payments made to the branch.
Qualifications:
  • Strong professional communication skills (both verbal and written) when interacting with customers, vendors, management, and team members.
  • 2-5 years of experience in wholesale roofing supplies (or a similar environment) in a middle management role.
  • Experience in budgeting and forecasting.
  • Proven ability to effectively staff, manage, and motivate personnel.
  • Customer service-oriented mindset with experience in conflict resolution.
  • Proficient in operating a PC and related software.
  • Highly organized and efficient in prioritizing workload.
  • Must be a U.S. citizen or authorized to work in the U.S.
**Must be able to pass a company-required drug test; employees are subject to random substance abuse screening under company policy**

Education:
  • High School diploma or equivalent.
  • Preferred: Bachelor's Degree in a business-related field.
Gulfeagle Benefits:
  • 401(K) Retirement Plan with Employer Match.
  • PTO and Paid Holidays.
  • Health Insurance - Medical, Dental & Vision.
  • Life, AD&D, Short & Long-Term Disability.
  • Health & Wellness Programs.
  • Flexible Spending Accounts.
  • Health Savings Accounts.
  • Employee Discount Programs.
  • and more.
This Job Summary outlines the general nature and level of work expected of the incumbent(s). It is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. Incumbent(s) may be asked to perform other duties as requested. Gulfeagle Supply is an Equal Opportunity Employer. We do not discriminate based on age, race, gender, color, religion, national origin, disability, marital status, veteran status, sexual orientation, gender identity, or other characteristics protected under federal, state, or local law.

All duties and responsibilities are essential job functions and requirements and are subject to possible modifications to reasonably accommodate individuals with disabilities.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace

Additional Information
  • Pay Type: Hourly
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