Retail Operations Leader
2 weeks ago
Company: Spencer's & Spirit Halloween
Overview:
As a Retail Operations Leader, you will play a pivotal role in ensuring exceptional Guest Services and operational excellence. Your leadership will guide the store team in delivering a unique shopping experience that resonates with our core demographic of 18-24 year old guests, who seek entertainment and novelty.
Key Responsibilities:
1. **Guest Services Management:** Establish and uphold high standards of customer service, ensuring every guest leaves with a memorable experience.
2. **Operational Oversight:** Manage daily store operations, focusing on maximizing sales and profitability while adhering to company policies.
3. **Expense Control:** Monitor and control operational expenses and shrinkage to maintain financial health.
4. **Team Leadership:** Oversee human resources management, including hiring, training, and developing team members to foster a positive work environment.
5. **Merchandising and Inventory Control:** Ensure effective merchandising strategies and inventory management to optimize product availability and presentation.
Qualifications:
- Minimum age requirement of 21 years.
- Proven experience in retail management is essential.
Physical Requirements:
This role involves standing, walking, climbing ladders, and lifting items up to 50 pounds for extended periods.
Join us in creating a fun and engaging shopping atmosphere that reflects the spirit of Spencer's & Spirit Halloween
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