Client Relationship Manager

2 weeks ago

Bentonville, Arkansas, United States Dr. Squatch Full time
Job Overview

Company Mission:

At Dr. Squatch, we are committed to enhancing men's personal care through our innovative range of natural and effective products. As we continue to expand rapidly, we are dedicated to launching new product lines and increasing our market presence both domestically and internationally. Recognized as a Great Place to Work and a certified B Corp, we seek enthusiastic and skilled individuals to join our journey in promoting healthier lifestyles for men.

Position Summary:

We are in search of a Retail Account Executive to oversee our expanding retail partnerships. This position will be responsible for the daily operational needs of our customers while collaborating on the execution of our long-term retail strategies. The role will involve working closely with our operations, product, and marketing teams to drive initiatives that support our retail partners.

Key Responsibilities:

  • Establish and nurture relationships with key decision-makers at major retail accounts to enhance Dr. Squatch's visibility as a leading omnichannel brand.
  • Collaborate with brokers, distributors, and external partners to create effective short- and long-term strategies tailored to each account.
  • Work alongside the Director of Retail Sales to formulate and implement sales strategies aimed at increasing market share and customer engagement.
  • Partner with the marketing team to develop eye-catching merchandising displays that showcase Dr. Squatch products effectively.
  • Design and manage trade promotions and account-specific budgets.
  • Coordinate with internal teams to support retail initiatives and ensure alignment across all functions.
  • Prepare sales materials and resources necessary for successful outreach efforts.
  • Provide insights for demand planning specific to each account.
  • Collaborate with the commercialization team to ensure seamless execution of new product launches within your accounts.

Candidate Profile:

  • 3-5 years of experience in Sales, Business Development, or Account Management within the Consumer Packaged Goods (CPG) sector, preferably in personal care or wellness.
  • A mix of experience with both established brands and emerging companies.
  • Strong connections or experience with tier 1 retailers, particularly in the food, drug, and mass sectors.
  • Demonstrated ability to meet and exceed ambitious sales targets.
  • Experience managing multiple broker networks effectively.
  • Background in optimizing performance and overseeing third-party merchandising teams.
  • Comprehensive understanding of the national accounts landscape, including brokers and distributors.
  • Experience in scaling brands and pioneering retail sales is highly advantageous.
  • Willingness to travel as required.
  • Exceptional communication skills.
  • Genuine interest in health, wellness, personal care, and eCommerce sectors.
  • Experience in the consumer products industry is strongly preferred.
  • A proactive, innovative mindset with a sense of urgency and ownership.
  • A positive attitude, willingness to assist others, and a good sense of humor.

Company Culture:

At Dr. Squatch, our core values shape our identity and foster a collaborative and unique team environment. We are Bold & Innovative, constantly rethinking processes and finding solutions. We Play to Win, maintaining high standards and taking ownership of our work. We embody Team Squatch, promoting humility, positivity, and transparent leadership.

We offer a competitive salary within a supportive and growth-oriented team atmosphere. Our benefits package includes health, dental, and vision coverage, a 401k plan with company matching, and generous paid time off. Additional perks include healthy snacks, regular company events, and complimentary products.

Diversity, Equity & Inclusion:

Dr. Squatch is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We celebrate differences and strive to create a culture that reflects a variety of backgrounds, perspectives, and experiences.

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