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Patient Service Representative

2 months ago


New Hyde Park, New York, United States Summit Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Patient Service Representative to join our team at Summit Health. As a key member of our front office staff, you will be responsible for providing exceptional patient care and administrative support to our healthcare team.

Key Responsibilities
  • Front Desk Operations: Greet patients and visitors, manage patient flow, and ensure a smooth and efficient check-in process.
  • Scheduling and Coordination: Schedule appointments, procedures, and tests, and coordinate with healthcare providers and staff to ensure timely and accurate scheduling.
  • Communication and Customer Service: Provide excellent customer service to patients, families, and healthcare providers, and communicate effectively with all stakeholders to resolve issues and concerns.
  • Administrative Support: Perform various administrative tasks, including data entry, filing, and record-keeping, to support the efficient operation of our front office.
  • Team Collaboration: Work collaboratively with our healthcare team to ensure seamless communication and coordination of patient care.
Requirements
  • Education: High school graduate or equivalent required; associate's degree preferred.
  • Experience: Previous experience in a medical office or front desk role preferred.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in computer software and systems.
What We Offer

At Summit Health, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional patient care, we encourage you to apply for this exciting opportunity.